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The comfort and fitting of the rooms. Design of the resort. The view of the Black Sea is magnificent. There were construction works in the resort area but this could be normal for the period that i have stayed there (April).
We stayed when it was very quiet. Excellent location, friendly and helpful staff. Views of the harbour and coastline were wonderful. Very clean and the hotel was secure. Asked for a non smoking room through Booking. com, but given a smoking room. This was changed with no problems.
Good location, room was big enough and Bulgarian people seem friendly. Oh the breakfast. 2 restaurants downstairs but nobody open early enough to have a healthy breakfast. We are vegetarians and tried to get just some toast with jam and butter but no....... The stuff at the pool (2 boys) slept on the chairs or swam in the pool with their girlfriends instead of cleaning the pool or working at the bar. I have photos to proof this. Why is nobody checking if the do their work? Also some shade (specially in the afternoon) at the pool would be great. and we had to pay for parking next door because the security stuff at the front of the hotel told us to park there. Not so nice