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gute Ausgangslage für Nord-LA Erkundung und Filmstudios; sauber; gutes Buffet; Parking im Haus für 17USD/d; gute Beratung für Ausflüge und Besuche in LA; Probleme mit AirCon wurden innerhalb von Minuten abgestellt
Alles war perfekt
Das Hotel liegt direkt an den Universal Studios. Der Pool ist schön, genau wie auch alle anderen Einrichtungen. Die Einrichtung des Hotels ist zwar sehr komfortabel aber auch alt. Ohne Auto ist es sehr schwer in Los Angeles etwas zu sehen, die öffentlichen Verkehrsmittel bringen einen nur schlecht zu den interessanten Gegenden. Taxifahrten sind extrem teuer. Übrigens ist der Flughafen erst recht nicht mit der Metro zu erreichen...
When we checked in we were told they sold out on higher floor rooms, and only room is on the 4th floor. That room, 420 was dated! Room number on the door was handwritten. Everything was old. I was so angry that I paid over $300 including tax for this pos!
Team members were friendly, shuttle to Universal Studio mall plus in walking distance if you choose and food was good. We were there for our grandsons birthday First I could have had better room rate then what we got Sheraton is a Starwood management and we are owners of a Hotel in San Diego that is also managed by Starwood.. So I had told the manager checking us in that and he still didn't do anything about a lesser rate. Second under remodeling no ATM machine black out curtain didn't close properly use hair clippies to keep outside lighting out at night..
Arrived with family and Young Children. At midnight had a fire alarm that told us to exit the building via Staircase. We did. carrying 2 children and 20 flights of stairs later. We were told, It was the steam from the kitchen that caused it, go back to the room. 1 am, this gets repeated again. We get told someone was smoking, go back to the room. This happens again. We just go to the staircase with no energy to walk down 20 flights of stairs. We call 45 min. later to find out (false alarm). So next morning - the staff gets approached and we get told oh there was a party on the 21st floor that was using a fog machine. I asked why not have a PA system in the stairs so you can notify the people to not panic or there's a fire on the 2nd floor or anything. They said oh I know.. WTF.. I know. I just left with family never to return to that one again.