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beautiful pools the internet was not available in the room, only in the lobby area
pool was great, room was well appointed, in house restaurants had good food pool wristbands, not enough pillows
The staff was very helpful and courteous which was nice since we checked in around midnight after the bio bay kayak tour. It's a good location to the bio bay and ferry to Culebra/Vieques which is why I picked it. Floors in the room were clean but had this slick residue on them which made it sticky under bare feet. The bed was decent but only came with a sheet and the bed cover (no duvet or blanket underneath).
the staff was super helpful and knowledgable in suggesting places to eat and things to do. everything was dated. the comforters and bed sheets were really old. although i bet they were clean, they felt dirty. we did not feel comfortable sleeping.
Staff was very friendly and helpful. Facilities were extremely clean and we felt secure.
Room is nice and staff is welcoming.The view from the hotel is good
Nice pool good food great staff
The staff was great to us, and our ocean view room provided an excellent view, day or night. Kitchenette was well-stocked with pans, glassware, and dishes. Food at the resort wasn't all that great, but there were 3-4 excellent restaurants within five minutes of the resort. The beach is a bit of a problem to get to, with the ferry and all (and might be more so during peak season - we went during July), but the beach was very nice and being out away from the main island makes the experience more pleasurable, I think.
I could have stayed at this resort for a month and not gotten sick of it. Awesome staff and location. Private beach is great for snorkeling and relaxing. I went with my fiance, but most of the guests seemed to be families with young children.
Very nice resort. Villa was perfect for our family with small kids away from hotel. We enjoyed all the amenities that the hotel had and the staff was always very helpful and friendly. We will definitely come back to Puerto Rico and we will stay at Las Casitas Village again.
We have 2 elementary school age children and travelled with another family of 4 with similar age kids. We stayed a week in August 2010. The 1 bedroom condos are spacious, nicely decorated, very clean and the full kitchen is awesome! You'll need it though, because the food at every single place we ate on property is very average and very expensive. Breakfast was included in our rate, so we did take advantage of the buffet they put out every morning by the upper pool close to the Golden Door Spa. It was fine, but lacked variety. There are several very good restaurants close to the hotel, so plenty of options to eat off-site if you have a car or don't mind a short cab ride. There are also grocery stores very nearby or the concierge will take a grocery order and deliver it to your room. Even with the less than stellar food, we had a wonderful time. Palomino Island is a kids' paradise with snorkeling right off the beach and plenty of sand for castles and volleyball and anything else you...
I was sorry they closed the casino. And I would like for them to have parties and band for the guests.
Staff at Las Casitas were very accomodating. They provided water and ice as requested and did not limit the supply. The golf course had a fantastic view. The view from the cliffs were breathtaking. This is a perfect place for a quiet getaway, close to El Yunque and it was an easy ride to Old San Juan. The only thing we didn't like is that the shuttles doesn't bring you to the entrace of the hotel and the taxis charge you $15, one way for less than a mile down the road.
MY HUSBAND AND I STAYED FOR 5 NIGHTS , THE ENTIRE PROPERTY WAS BEAUTIFUL AND THE VIEW FROM OUR ROOM WAS SENSATIONAL. IT WAS A VERY ROMANTIC ATMOSPHERE. WOULD DEFINITELY STAY THERE AGAIN
We traveled in from JFK, Thurs-Thurs... very smooth and easy trip. Rent a car! Taxi prices are blatant extortion. We got a great deal w Enterprise. Hotel is 1 straight road from airport (40 minutes). We booked Las Casitas, ocean-view. The views, property, landscaping and grounds are stunning. Presidents week vacations have always had their challenges due to high occupancy, over booked facilities and stressed employees. Not the case here, it never look crowded, no lines, no chair/towel issues. In fact you would not think they were at all busy. Traveled with 8 and 15 Y/O boys, plenty for them to do and we all felt safe/secure at all times for them to wander on their own. Property Pro's: Views, diversity of property (shopping, private island), pristine grounds, superb, efficient well trained staff on all levels!! F & B: NYC prices. Poor menu design in casual dining/poolside/room service outlets, very limited and mediocre at best. Heavy fried foods and bland salads poolside. No healthy o...
A multi-colored gem in a lush setting of greens and blues...everything was first class...the only drawback was a screeeeeeeeeeeeeeeeeeching jacuzzi by the infinity pool that maintenance said was working fine...oh well...
The studio apartment was in excellent conditions. The view the staff. I dont have anything negative to say I will be visiting again next month.
We loved the beach view from our balcony, atmosphere and beautiful location of the hotel. The breakfast each morning was delicious and abundant. It was easy to take a beach stroll, and the hotel desk staff provided us with a map and information as to where to go, depending on what kind of beach area we wanted. The beach directly in front of the hotel is surfer friendly and decent for a stroll, but not for swimmers, at least during the red-flag conditions at our time there. Walking westward on the beach however, provides great views, some more shallow and calm wading areas, and even some coral and sea life sightings! We would definitely stay again - it is an affordable place to stay that is located a reasonable distance from El Yunque Rainforest, San Juan sights, and the ferry to Culebra island for a day trip. The neighborhood was not the classiest, but we felt safe enough to walk the beach at night. We appreciated the gated parking and locked entry to the hotel as an extra assurance.