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The studio apartment was in excellent conditions. The view the staff. I dont have anything negative to say I will be visiting again next month.
We traveled in from JFK, Thurs-Thurs... very smooth and easy trip. Rent a car! Taxi prices are blatant extortion. We got a great deal w Enterprise. Hotel is 1 straight road from airport (40 minutes). We booked Las Casitas, ocean-view. The views, property, landscaping and grounds are stunning. Presidents week vacations have always had their challenges due to high occupancy, over booked facilities and stressed employees. Not the case here, it never look crowded, no lines, no chair/towel issues. In fact you would not think they were at all busy. Traveled with 8 and 15 Y/O boys, plenty for them to do and we all felt safe/secure at all times for them to wander on their own. Property Pro's: Views, diversity of property (shopping, private island), pristine grounds, superb, efficient well trained staff on all levels!! F & B: NYC prices. Poor menu design in casual dining/poolside/room service outlets, very limited and mediocre at best. Heavy fried foods and bland salads poolside. No healthy o...
I was sorry they closed the casino. And I would like for them to have parties and band for the guests.
We loved the beach view from our balcony, atmosphere and beautiful location of the hotel. The breakfast each morning was delicious and abundant. It was easy to take a beach stroll, and the hotel desk staff provided us with a map and information as to where to go, depending on what kind of beach area we wanted. The beach directly in front of the hotel is surfer friendly and decent for a stroll, but not for swimmers, at least during the red-flag conditions at our time there. Walking westward on the beach however, provides great views, some more shallow and calm wading areas, and even some coral and sea life sightings! We would definitely stay again - it is an affordable place to stay that is located a reasonable distance from El Yunque Rainforest, San Juan sights, and the ferry to Culebra island for a day trip. The neighborhood was not the classiest, but we felt safe enough to walk the beach at night. We appreciated the gated parking and locked entry to the hotel as an extra assurance.