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ich habe dieses hotel ueber ihre seite gebucht und war mit dem aufenthalt sehr zufrieden, nur beim auschecken war ich dann nachdem ich die rechnung gesehen habe sehr enteuscht. laut buchung sollte mir das hotel pro nacht 127 dollar kosten, im endeffect kostetet es mich ueber 150 dollar pro nacht ohne dass ich irgendeine extra leistungen in anspruch genommen haben. es wurden 4 verschieden taxen oder was das auch immer waren fuer jede nacht verrechnet. ich wuerde vorschlagen dass man die kunden vorher auf diese extra kosten aufmerksam macht, es waren ja nicht nur ein bar doller extra, es waren fast 30 dollar extra an taxen pro nacht, was ich eigentlich unverscheamt finde. hoffe es ist fuer sie eine anregung und ich danke fuer ihre antwort.
Das Personal war sehr freundlich
Die Lage war perfekt, Einkaufszentren und Restaurants direkt vor dem Hotel, und der Strand ist wunderschön! Keine Mikrowelle im Zimmer
Good If is late and you need water for your room they do not send you water in to the room . Yo have to go to the lobby to purchased a bottle of water. For a 5 star hotel is a litle bit dissapoinment . The should have this kind of service .
The location was great. Beautiful beach out front with lots of activities. I liked the close proximity to fisherman's huts for kiteboarding. Food quality and selection was very good as was the service we received. Great fitness facilities. Easy walk to Palm Beach Strip for shopping and restaurants. System for renting cabanas and palapas was a pain. We found it much easier to just rent an umbrella on the beach. There wasn't 24 hour room service but that isn't really a big issue.
I am so soured by my bad experience, I refuse to rate any part as good. I purchased an item for my girlfriend and left it wrapped in tissue paper in a ziplock bag on a table. It disappeared. I contacted housekeeping supervisor and was told it was impossible that it was stolen/thrown away. Not satisfied with that answer I asked to speak to the hotel manager, I'm still waiting. Terrible customer service experience which will cost this chain my business forever.
It's really worth it The room service menu is too short and simple, bathroom could be better
The food was excellent, beach was great. Better than baby beach! Room was great but could be a little cleaner. We we're transferred from 6th to 18th floor and it was much better. Amazing view. No kids! Pool and beach was loud for too long- I think it went from 11am to 6pm... This place was expensive for $600/night. Loved every not of it except the price. Booking the restsurabts was a pain bc the only way you can reserve is waiting in line for 30-45 minutes and you aren't guaranteed and table.
Our family of four enjoyed our stay at the Hyatt! Beautiful property, centrally located and lots of fun! I let my 7 year old choose our hotel for this Aruba vacation ... she picked the Hyatt from the photos of the room (big beds) and the slide! The slide (and slide races) are so much fun!. At times it seemed the adults were enjoying it more than the kids. Poolside BINGO and pool volleyball were also a big hit. As for the beach, it's gorgeous - and you can call ahead to reserve a palapa ($35/day) so you won't have to wake at the crack of dawn. The staff (for the most part) were friendly. Some more so than others. We walked passed the other hotels we were contemplating (Marriott and Radisson) and I feel we made the best choice going with the Hyatt! The Marriott beach was not as nice and the guests looked like they were packed in like sardines. The Radisson (which we stayed in and liked) was nice and the Happy Hour crowd seemed to REALLY be enjoying themselves, but the Hyatt was def. nice...
We stayed for one week at the Hyatt and I'm glad we picked Hyatt over the Radisson. Hyatt was a beautiful hotel, had a gorgeous lobby and impressive view of the beach from the lobby area. The gardens, pools, bar and access to the beach were perfect. It is close to shops, restaurants and Starbucks. The staff were courteous and attentive especially the bell desk staff. We had a wonderful stay and would definitely stay at the Hyatt again.
The best hotel on palm beach. We had a great time. Not one complaint.
nice pool, location & easy access to the beach
When it says all inclusive it was truly all inclusive, you could book a trip to this hotel, and not spend another dime the entire trip if you wanted. One of the best resorts I've ever stayed in. The pool closed at 7pm daily, which was very strange to me, I've never stayed anywhere that the pool closed so early every night, and most resorts let their pool stay open 24 hours. And due to the alcohol being free there isn't a huge selection of brands to choose from, but it was still a great place.