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Excellent service and good rooms
- The neighbourhood is great. 5mins walk from metro, many great restaurants at walking distance in a beautiful scenario. - Check-in/out was fast and straightforward - All the areas are very clean and spacious - Hotel is quiet during the night, Windows are big, clean and provide good insulation - Staff very helpful and polite - Some rooms have small kitchens with a lot of equipment. - Bathroom is also good, but i missed an air extractor. - Breakfast is abundant, and with impressive variety, but IMO it could improve in quality. It is served by a restaurant that is not part of the hotel, so the staff is separate and not as good as the hotel staff.
I liked how pleasant were all the staff and how they tried to support all of our needs during the stay
Good service and helpful staff. Location I'd great, many pubs and bars in the neighborhood. Dat je moet betaken voor Internet en steeds opnieuw mote inloggen
A very comfortable room and friendly staff, good value for money in a good location close to trendy night life.
Very professional and friendly staff. Nice accommodations and housekeeping is excellent.
They charge the internet at the room and the service of the internet at the lobby it's pretty bad!
Great hotel. Good food, terrific gym, great public space. The staff was outstanding. The extra attention they paid to us was wonderful. Nothing was to much to ask. We actually spent two days at the hotel without leaving. Just enjoying the surrounding. The pool was freezing. 90 degrees outside and the pool was so cold you could only stay in to get wet. We did enjoy watching everyone "try" to get in for their first time. The towels need to be replaced in the room.
This hotel was set in the middle of Santiago and was like an oasis of peace in the big city. The grounds were beautiful as was the building. The staff were all very friendly and helpful - going beyond what is expected. The Grand Hyatt was located close to a great shopping mall and good restaurants The room was large and well appointed and the bed was very comfortable. The only thing I disliked was the first room they put me in. It was low with a terrible view and a CRT television. When I asked, they changed to a great room. To be fair, I got there early so better rooms were not available and they let me use the room until a better one was available.
The location was very good and the hotel reached completely our expectations.
The design in combination with the situation giving a nice view. Even though not all the. Rooms have the mountain view.