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Staff were helpfull in agreeing that price quoted on line was unrealistic relative to the facilities in the hotel. Hotel facilities and appearance are dated and badly need refurbishment.
IMHO, hotel is a very overpriced - i paid 170NZD for the room, while in Queenstown i paid just 250NZD for two bedroom/bathroom apartments at Oak Shores with lakeview! Here for company of three i had to book two rooms so i end up paying 340NZD. I would say that this hotel needs serious bathroom upgrade - everything is very old and outdated. Overpriced and rooms need upgrade
the view of glacier from bedroom window No spa facilities,restaurant on site not open, reception on site not open, no internet on site - could be due to time of year of stay.
Probably biggest hotel in frank josef. Right in the centre of town. Comfertable rooms. Good view of Glacier from some rooms.
localization Bathroom. Bad shower, the bathroom was flooded.
Staff friendly, helpful and courteous. Location close to the glacier was excellent for views of beautiful scenery both at sunset and sunrise.
Hotel situated in a great location near to the glacier with lots of good restaurants within metres. Hotel room very well equipped and very warm which was welcoming as it was freezing when we arrived. Hotel staff were so friendly and helpful too. Definitely stay there again when visiting the area.
Great location and mountain views. Bathroom was a bit small and could do with upgrading.
It is convenient to the Glaciers. The room is very small.
It was perfect for the price. Convenient location, the rooms were a good size and clean.
Excellent service and very good room. Breakfast good for price.
This hotel was a great location easily accessible to all the activities. The DVD player and selections at the front office was a nice touch. Being able to make food in the room was helpful.