Proximity to beach and town of Lorne. Spacious grounds
Check in was at 2 and we were told the room would not be ready for at least another hour. The room was not what we expected. It was dark and still dirty. There was an overflowing ashtray on the table outside. We had asked for a seaview room. On a number of occasions our mode of booking was mentioned. The excuse given was this was all we could expect given the price we paid through another agent. In the end we upgraded to another apartment and were requested to pay more. The sea view room had an enclosed balcony so the view was only possible when we stood up. In short we did not expect different treatment because of our mode of booking.