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Overall great hotel to stay and wonder the different attractions Ponce and the south area of Puerto Rico has to offer. Greate view,service, accomodations.
EASY TO GET TO MY STAY CAME WHILE THERE WERE SOME REMOLDING GOING ON. NEVER LIKE THAT.
Fire alarm went off for 45 min at 11pm took them an hr to turn it off wasn't too happy about that the resyurant is small and serves a very limited selection of food thAt is hardly worth the price took us 20 min to get a drink in the bar where there were two other people then he gave my boyfriend a drink with a big hair in it not at all wrth the money
The hotel was in a good location within Ponce. The staff were friendly and having parking nearby was a plus. The courtyard was also nice and we really enjoyed the rooftop bar. We were there for a wedding and it was nice celebrating at the bar after the reception. This was the highlight. The rooms are way outdated with green carpet and old tvs. There was nothing special about htem. Also, there is a loud bar/club across the street that kept us awake until they closed around 2 am.
Service and personnel overall was good The hotel rooms are a little bit small. Also power and water service went out so we ended up leaving the hotel because had been already 4 hours without any power and they didn't know when it will return. No elevator service was available and no A/C and even the water went out.
The best part was 2 free sangrias and lattes were included with the stay, but it ends there. The walls and ceilings were significantly cracked, the bed sheets were very dirty, the smell of the place was very bad, and the bed was extremely lumpy and uncomfortable.
Unsafe location...parking 4-blocks away in public parking; again unsafe neighborhood. When arrived doors where locked...when they let us in, they locked doors behind us, which made it creepier. They said for our safety! Did not stay! Should hire security!
All the hotel and is to close to everything No American Express
How clean and well kept the place was. Very nice rooms, very high ceilings, mixing in old and architecture with new amenities. It was close to the 'action' in downtown Ponce, so if you don't like noise, don't get the balcony rooms!