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we stayed here last minute after our other place had mold and there were very few openings. I would recommend everyone look elsewhere. Aside from a nice pool and a relatively i crowded beach, there is little else I liked about this outdated resort. The staff was incredibly rude - a few were lovely, but most were terrible. The room was dirty, our bathroom sink backed up from hair (not ours), the food was mediocre, the service slow. It felt like a 1970s hotel that hasn't been updated. Stay elsewhere.
My visit to Tobago was inviting ro say the least.My stay at the Bacolet Beach Club was very relaxing.I enjoy each day meeting the staff who was very nice.Anything I wanted they would do their best to accommodate me. I would definitely visit Bacolet Beach Club again sometime next year,the vibe was quite and relaxing.
Comfortable bedroom and balcony. Late check out was reasonable priced. The room was clean and the mini bar was stocked 1) Didn't have water in the old wing as soon as we arrived; that was fine as problems do happen but no one mentioned it on check in. 2) Reached for breakfast at 9:50 (breakfast finish at 10) and most of the buffet was finished and no one was accommodating so we left. 3) The entry cards to the entrance door stopped working a few times and the receptionist forgot to leave it out when we returned so a security guard had to give us access. 4) There was no duvet or comforter (staff didn't know what that was) available only an old worn out blanket which was even more uncomfortable than the single thin sheet on the bed. 5) The bathroom had no privacy as the entry door was a frosted glass shower door with no locks. 6) The price of everything (drinks and food) was exorbitant. 7) There was a big sports match I needed to see and the television didn't work. 8) The sea was dirty but that's not the hotels fault. 9) Most of the staff were unfriendly. 10) The hotel is fairly secluded from any other place so a car or taxi is a must.
Clean, comfortable room Clean beach with adequate number of beach chairs Friendly staff Close to airport Good proximity to outside restaurants and external boat trip Desk arranged taxi tour of the island Room upgrade offered without additional cost Limited options for meals - lunch and dinner buffets only, no menus Lunch and dinner buffet costs were expensive for what was offered
The resort is beautiful. When you enter the lobby the view is absolutely breathtaking. The front desk staff was very nice, cordial and informative. Very nice staff everywhere in the restaurant and boutiques on the beach. Close proximity to all activities. I can not wait to come back to Coco-Reef Tobago!!! The floor tiles need some sprucing up. They are really gorgeous but a bit worn.
Beach, staff, food, view from room. Business center equipment was out of date and in bad shape. No wifi in rooms. Live birds tied to railings in restaurant watching you while you eat seems very sad and cruel.
Coco Reef is a short walk from the airport and overall feels very safe and mostly clean. By US standards, the bathroom in our room was pretty gross and the bedding needed updating. We were in room 210 and liked having a view of the pool and the ocean. We may stay here again, but also hope that for the price, we can find somewhere cleaner. It's hit or miss with the staff. Some are very friendly and others seem put out by guests. Melissa's fajitas at the restaurant closest to the beach are a must. Cleanliness and outdated bedding