Hotels Port-of-Spain

Great views and facilities

Parking on the higher levels was annoying

I stay at Hyatt Trinidad very often and from the first time til now, the service went from great to the best ever in Trinidad. At Hyatt Trinidad you get the best service from entrance, then you check in and the staff behind the counters are perfect. So, from the bell boys at the front to the check in staff and the house keepers, one word, AMAZING! This time around, I got the best service ever from Triciah. She was beyond perfect and should be awarded "Employee of the Year". She assisted us from check in to getting to our room. I also had a housekeeper who I swear was my own personally. Wish I had her name because she too deserves to be highlighted. The staff at the buffet deserved all my change for tips. I never received such over the top customer service Trinidad. When I'm at Hyatt Trinidad, I am welcomed with the greatest warmth ever. I wish Hyatt Trinidad would go around the island and teach other businesses what customer service is truly about.

Absolutely nothing

The entire staff are some of the friendliest, most helpful people you'd want to meet. Always service with a smile and give great advice on places to visit and things to do; as well as give great directions. The place felt clean, safe and comfy. You'll love it!!

Unfortunately this isn't the beachfront style property we're used to on vacation. But it was close to just about everything else you could want to see and do. Plenty of historic sight-seeing (although many currently going through renovations), zoo and botanical garden nearby, short drive to downtown, malls and a strip of restaurants and bars. Plus an adventurous drive through the mountains to spectacular Maracas Beach.

Stay at Kspok was a breeze. From check in to checkout was seamless. Staff was very helpful and professional. Access to recreation and urban areas ideal.

Only drawback, isles were a little narrow.

I was only at the Kapok for one nite and booked last minute and I couldn't have had a better experience at Kapok. When I arrived, they were warm and welcoming and gave me a complimentary upgrade to a King-sized bed. I slept diagonally and like a baby. the next morning I had a meeting at noon and they happily gave me an xtra hour so I could take my meeting in private and then check out at 1. there was also Kava restaurant in the lobby which is a cool little place. it is also located very close to the Savannah and a strip mall area with many shops. highly recommended.

wish I could have stayed longer!

großes Zimmer mit modernen Annehmlichkeiten.

Der Teppich war feucht.

The friendly staff

No

Good common spaces, ie, court yard, lounge area

I wish it had a complimentary breakfast. Also, it would be nice if the complimentary coffee was available after 6 am.