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The lack of TV's and laid back environment including the infinity pool. Resort prices for food and drink were very high.
Great location and wonderful accomodations---I had paid a little more for upgrade which was well worth the view. Some staff members were less than helpful to say the least. However, other members of the staff provided excellent service. Housekeeping service was inconsistent. Did not have coffee pack refresh for in-room coffee on 2 of the 4 days of my stay. When I asked the concierge for coffee packets I was basically told to wait a few hours. However, I traceded down a cleaning person who was very helpful. There was no gym on site yet gym was advertised online.
a great place to unwind and relax..excellent food and room...I will return!!!
Rooms were awesome! !! The views were incredible. ..
The frendliness of the employees I called to fix the fridge and they did not went to fixed.
Staff was excellent and very friendly. Would recommend for a week or weekend getaway. Very relaxing ambience. N/a
El Blok is beatifully designed and very comfortable. The rooftop (with pool) is amazing and the location is great. It still runs like a small BnB and in our stay they had problem with their liquor license and could not sell alcohol. We intended to have a romantic dinner that night, but ended up at the W for dinner.
Parking area has to be improved.
Home-like , comfort Bathroom a little bit small. Internet weak
The staff were incredibly friendly and helpful, and spent the time to take us through a map of the island and point out some of the best beaches and other points of interest. The room was a decent value. Our room had tiny ants, which of course we realize may be due to a prior guest leaving food out and not the fault of the property. Also, the mattress was not especially supportive and comfortable. Just a heads up: there are stray dogs running around the island. Unfortunately, in the neighborhood near the hotel is an aggressive dog that we nicknamed Grumpy. Not the best experience, but we fended Grumpy off with sticks and rocks. We survived...was funny after the fact, but if you’re afraid of dogs, may be less fun. A little further away from the hotel, we were chased by about one dozen chihuahua sized dogs, which was pretty entertaining lol.