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Freindly, helpful staff. No language problem at all. The hotel itself is beautiful well-restored and decorated historic building in a nice part of towm. I had a rental car and found parking on the street. Butthere really aren't any parking facilities connected with the hotel.
The hotel has been built inside an old house , so it has a lot of charm and it is beatifully decorated. Staff were very friendly and the service was excellent. The restaurant is overpriced and the food is not as good as expected, salads with dressings without any flavour. Arequipa is very dry, so hotel should install some humedifiers in the rooms, the 4 of us suffer with extrteme drynes. I think it is overpriced.