Hotels in Charleston

The hotel was older, a bit outdated, but suited my needs for just a night. It had a perfect location right by the interstate and across from a downtown mall. I was disappointed with the noise, the hair dryer which barely worked, and a toilet that kept making sounds all night. The small gym was adequate, but smelled like it hadn't been cleaned in awhile. Overall, it suited the needs as I was on my way to NC. The staff were friendly and the breakfast was a nice treat.

Soon after settling down in our room, we discovered we were locked in our room! The deadbolt was stuck in the locked position and the knob on the door would just spin around and around. We called the front desk and soon after, a staff person came and started trying to open the door with the 'emergency key'. It failed. She told us she would call the security guard (he never did come), the staff member told us to open our sliding window as much as we could, she handed us a tiny screwdriver and told us to break the lock on the window (didn't work). One person in our party had to crawl out a 6 inch space to go get a multi-tool our of our car. After breaking the lock to get the window open, the staff member tells us, 'well I guess you were going out for the night, just close the window behind you, let me know if you descide you want another room!' We were so upset, demanded another room (which we did not pay for), and had to move all of our belongings out the open window and in a back entra...

I was on another website for this hotel. say pets are allowed......there not! Great to Know after a 12 hour drive Says there were rooms open...nope!!!! All booked up! Never stay there again.....

They have the best location for the civic center but if they are full you will have no hot water in the morning, the hallways are noisy, elevator is slow and side door does not like to open with your room key like it is intended.