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Extremely nice and many confidences for the money. I am always looking for a way to save money when on business. The hotel was great, breakfast was skimpy however. Bare minimum on what was served.
The girl at the front counter was very good and directed us to another hotel when the section where we were to stay was flooded by a major break in the water line. We are not angry over this because things do happen and the other hotel was just fine for a one night stay. We travel a great deal and have always enjoyed Microtels. We will use Microtels again. John and Mitzi Russell
Stayed in a suite that was very nice, comfortable and clean. The pool was clean and was handicap accessible. The bathroom sink and tub drain very slowly. So they are clean until you use them but dirty from then on out. The freezer part of the refrigerator was the size of two ice trays and wouldn't keep anything frozen.
This guest did not leave comments about this hotel.
Non-smoking. Clean. Missed complimentary breakfast that we usually enjoy (Country Inn and Suites).
We experienced some unusual circumstances over our past few visits to Beckley and the staff at this Holiday Inn has been outstanding in helping us. Special shout out to hotel employee. They have our loyalty - wouldn't stay anywhere else!
Nothing The manager tried to increase my nightly rate by 40$/night halfway through my stay. I wound up moving out to a different Hotel
Price, friendly staff, continental breakfast. Close to my VA Hospital. Handicap room much too far from parking. Room smelled musty like old tobacco. Dust on headboard. noisy refrigerator. After thought handicap preparations. Tub hard to access.
Our first room had mold in the bathroom. Our second was ok
Convenient to interstate. Heat/AC unit was broke. It was below freezing outside and very cold in the room. Could hear the person in the room above ours walking around all night; sounded like a herd of elephants,
The parking lot was large, which was helpful since we had a 26' Penske moving truck. There was a hint of smoke odor in the halls and room.