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Very nice hotel. Great location, nice and clean with in the whole hotel. Nice clean bathroom, big comfortable bed., Nice and helpful staff. Located around shopping area within walking distance
Beautiful room, really comfortable bed, very helpful staff...I travel for work and this is the best hotel experience I've had in a long time. Breakfast offerings could be more diverse, (breakfast is free) but what was there tasted good. Other than that, this place really was great.
The hotel was very clean and the king room was very spacious. The breakfast included hot items and there was a wide variety to choose from. I would definitely stay here again.
Great breakfast. Nice beds. Friendly staff, We called ahead to make sure the pool hours were do-able (9:30 PM) and then planned accordingly. The pool was closing at 11 PM. Arrived at 10:10 and the kids had on their suits in the car. Pool closed at 10:00.same person that verified the closing hour earlier couldn't open the pool. "No one was swimming, so they closed the pool" Sad night for the kids Vacation highlight for the kids f fizzled.
The breakfast selection was very poor and not well prepared. Also the fact that we had to wait an hour and a half for our room to be ready after we checked in.
Recalk the tub
The sheets and bedding were clean and the room had fairly new carpet. The furniture met our needs and we felt safe and comfortable. We went cheap and didn't set super high expectations so it wasn't bad. There were some out of date features to this hotel the only thing good about the breakfast was the waffles. Also bring ear plugs if you're a light sleeper as the freeway is pretty close.
Good location, ample parking. Lobby is clean and was recently remodeled. Guest rooms are dated. Hallways and stairs are dark and dated.
Beds and pillows were comfortable. Bathrooms are outdated. Room walls are thin.
We got a great price. The beds were beyond super comfy. It was my husband and I along with our 2 year old and infant. The staff was extremely nice and helpful. As well as having a promotion with the Internet being free. Will definitely coming back here with and without the kids. Only complaint would be the pool was a bit small. When we went down there there was about 6 kids. Wasn't very spacious for us to be away from them. The space around the pool was very limited as well.
Fast check in, clean bed Hallways smelled terrible of cigarette smoke and our room did too. We were given a different room than we booked got in late after NASCAR event to tired to complain.
Breakfast, dinner and room layout Room 7/25 had damp and sticky carpet. Must have been shampooed? Made the room smell like wet dog.
This hotel is nice, clean, and the food is delicious. Customer service is excellent. Would highly recommend this hotel to anyone staying in Florence area. Will stay there again. Expected housekeeping since I stay two nights, but it was no big deal. I'll request next time.
Breakfast and the full kitchen in our room. Was beyond what I was expecting!! I can't think of anything.