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Nothing!!!!! Breakfast was poor, room was not cleaned, toilet bowl was broken, WiFi did'n,t work, room calling for capital repairs, I hope that I never come back to this hotel.
Large, comfortable rooms. Reasonable location. Log fire in Reception! Rooms need refurbishing. Now rather expensive for a basic hotel
Hotel was not full so there was space to go to the breakfast. Hotel was crowded employee but they were concentrated to discuss with each other, service was not on the top on their list. Breakfast was stuffy like one day used sock. I suggest to chef to visit some good hotel to see what is the fresh and good breakfast. This hotel quality is on B&B level.
Big suite Perfect location A/C broken, customer service is lacking. We got back late to the room and found that the room was hot, and the air conditioning was broken. The hotel was fully booked for the festival "Juro Svente", so the staff was unable to relocate us to another room. We could not open the windows to cool the room because there was a load restaurant and busy square below, with smokers under the window. The room was hot and we were stuck. The person at the desk explained that others were having similar issues, and offered a fan to cool a family of 4. Upon checkout, we explained that the reason we booked the hotel is because it had air conditioning, and that we had an uncomfortable night. We were offered a "soft drink" for our terrible night. We asked for the manager and waited a long time. She was very friendly, but not very helpful. In the end, after explaining that our expectations were not met for a "luxury" hotel, the manager offered nothing. After a half-hour of back-and-forth, "It's our fault that we let them know earlier that it was broken" she finally offered a 20% discount, but because my card was already charged she would need to wire the refund to my account. That was a week ago, and I still haven't seen it.
Das Hotel war sehr sauber und die Zimmer groß, komfortabel und modern eingerichtet. Das Frühstück war sehr gut. Insgesamt guter bis sehr guter Service.
Große Zimmern, Küchenzeile, Wenn es schon Klaipeda sein muss... Gibt es zentralere Möglichkeiten. Die Lage an einem Gewerbehof, laut,außerhalb des Zentrums, keine Klimaanlage, fast schon allein im Hotel, mit vom Abend vorher gerichteten Frühstück macht dieses Hotel zur negativen Erscheinung auf der Tour.