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The staff was very friendly and helpful throughout our stay. Although it is one of the more expensive hotels on the island, it is still very affordable and the accomodations are excellent.
Good pick up from pier. My room was big and well furnished. good a/c, good bathroom, good accessories (towels, bathroom) but these features are ridiculous when compared to the negative ones i didn't like reception staff (not friendly, not gentle), room location, dirty kitchen (maybe it caused my illness), mosquitos everywhere, reception suggestions (too expensive link on beaches), price too high, dirty bathroom (hairs everywhere), wi-fi slow and difficoult to access, no wi-fi in rooms, useless free wi-fi (if you try you will go to the hospital because of moquitos)... and so on