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This may have been an infrequent occurrence but I waited for the airport shuttle for 30+ minutes at 10:30 at night without a shuttle being seen. Other hotel shuttles came and went but not the one I needed. I was told by airport personnel that it was very late and the shuttle would not likely show up. Cost me US$10 for 1.2 mile taxi. Disappointing given that the Camino Real is a traveler and business hotel and knowing of late arrivals should be routine.
This is the best option for a moderately priced hotel close to the airport. There is a pool, friendly service overall, and modern rooms with AC. We have stayed here before with breakfast included, such as on our arrival night. The morning we were flying out, we thought breakfast was included as it had been before. Imagine our surprise to have a hotel employee chase us down at the airport to demand payment half an hour later as we were trying to check in our luggage and go to security to board. Very strange behavior to try and collect a $35 bill, which we certainly weren't trying to avoid after spending thousands on this trip. An email to the hotel management went unanswered.
This hotel has a very pleasant swimming pool area, excellent ceviche, and good food and service overall.
Praktische Lage in die Gegend war sehr sicher. Alle Annehmlichkeiten und das Frühstück war klasse.
Gelände. Veraltetes Dekor, schmutzige Sofas, beschädigte Möbel, kein kostenloser Flughafentransfer, unzureichende Internetverbindung, Preis für Essen in der Bar und Restaurants.
Open concept, ac, close to airport, across to be exact, made it very convenient to walk to the hotel after late flight to pick up rental in the am. In such a competitive market it is important to treat each consumer with courtesy and respect. At the end of the day, the guest is the true employer. This hotel staff must improve their attitude towards the incoming guest, as they are very confrontational instead of welcoming, no guest should ever want to run out as they are checking in to their room, if room has been previously booked, do not try to add unwanted additional charges. In addition, Our room had not been aired out in sometime and it was inundated with Mosquitoes, which cleared out after running ac and and simply opening the door, not a good combo after dealing with a combative reception and front lobby staff. In summary, improve customer service, be more welcoming and air out the rooms from time to time to make the guest, your true employer, at home and allow him/her to want to keep you as his/her hotel Of choice on their future trips.
This place is practically in the airport. Great for those early morning flights.
Very beautiful hotel right next to one of the two most popular and modern shopping centers, multiplexes and food court, and one of the best steak houses in Managua, El Chrusco. Beds very comfortable, clean and rooms have high end furnishings. Beautiful lobby with lots of natural artifacts looking out to the pool. In my opinion the best hotel in Managua for the price and I am a permanent resident now. The only shortcoming is the quality of the staff. They are young, beautiful and not well service trained. Other than that it is a real bargain (except you have to pay for wifi). Look for weekend discounts since this is clearly the premier business hotel.
My husband and I love the food at this hotel, it is great! Our hats off to the cooks. !!!