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Location was not bad. Rooms had a terrible odour, i could not stay in the room for long. The carpets were dirty and the overall experience was not good
The hotel's location is ok for people not wanting to head into downtown Moncton. Located near the Casino When I arrived, I was presented a room that was very small, had an old style TV and had not been made up yet. I left for an hour and came back and the room was still not prepared. I asked for a different room and was upgraded. The 2nd room was better
Nothing at all. Completely terrible service and discusting rooms. There is not one good thing I can say about the hotel other than the location which ended up being of absolutely no use to us as they ruined the vacation anyways.
The staff was exceptionally helpful and friendly. Both of the restaurants in the hotel were outstanding as well. I highly recommend this hotel to anyone. Although common for city hotels, I did not like the extra charge for parking. I would rather they absorb it into the price.
Location Amenities Quiet Environment Upscale Facility Pricing / Choices for Breakfast
The hotel recently opened. On arrival we were told that they no longer had a room with a king bed as we had booked and had confirmed. We spoke to the manager who told us that the hotel was full and that we would be given a room with two double beds. I showed her the reservation confirming a deluxe king room. After some time we were accomodated. This was a complete turn off for me. Noisy, in the early morning. You could hear everything going on in the hallways.