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Location was good Room was freezing cold. Woke up to a snowball in my room and breakfast area
Nothing at all. Completely terrible service and discusting rooms. There is not one good thing I can say about the hotel other than the location which ended up being of absolutely no use to us as they ruined the vacation anyways.
Room was spotlessly clean and comfortable. Buffet breakfast was terrific and the staff very friendly and accommodating. Although okay with me, my sister had the room next door to mine and, due to mobility issues, found it difficult to climb two flights of stairs to get to the second floor.
Beautiful rooms and clean
Despite being on a very busy road and our room at the front of the hotel it was super quiet. The room was huge, clean and nicely furnished. Loved the king sized bed and fluffy towels. The staff was very friendly and professional. Only that the comforter was a bit thin on the bed.
The staff was super
The staff was exceptionally helpful and friendly. Both of the restaurants in the hotel were outstanding as well. I highly recommend this hotel to anyone. Although common for city hotels, I did not like the extra charge for parking. I would rather they absorb it into the price.
The hotel was very convienient for our viewing of the Christmas parade and just perfect for our grandchildren to come in afterwards to warm up I found that the room was a bit too "tight" with two queen size beds when we had asked for a king.
very comfortable beds, good water pressure in the shower, unobtrusive and helpful staff Didn't like the fact that there was no convenience store or tuck shop for small personal items in the hotel, and anything suitable was a long walk away.