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As an experienced traveller, the minute I stepped foot in Sofitel Plaza hotel, another chapter was added to my worldly experience. The lovely flowers display at the foyer added an elegant touch to the entrance. The spacious and comfortable room has a delightful view and room service was impeccable. The breakfast offered a wide selection of international cuisines which were both tempting and delicious. Last but not least, the comfortable chairs in the garden which pampered the guests to no end. A job well done and I thank you for a most enjoyable stay.
for some reason, the bathroom shower was not designed to stop the water from spilling out. hard to keep the floor dry.
I liked the rooms, restaurants, pool area. Service in the pool area, difficulties in payments with foreign credit cards, miss information in front desk, communication between the workers from shift to shift was poor, airplane noise time to time was too loud.
die Nähe zum Resorts Welt ein Plus! Der Shuttle vom Flughafen ist am wichtigsten. Das Personal am Empfang war sehr hilfsbereit und effizient. Nur eine Sache, das Personal war nicht sehr flexibel, als wir zu spät zum Frühstück kamen. Die Frühschicht war super1
Sauberkeit Kein Thermostat Anpassung
The bellhops were very friendly and helpful. The included breakfast buffet was great and they switched it up daily. The rooms were decent sized and had mini fridges. The front desk ladies were not very friendly or helpful. The rooms looked nice at first but had a lot of flaws. Our first room had cardboard covering one of the window panels. The second room smelled funny and had a lot of unfinished or broken parts.
location, size of room, quality of room breakfast included the carpets in the hallways need to be replaced immediately. it is a shame because the rest of the hotel is terrific.
Location Wifi kept cutting out. Phone for staff was always busy so you have to go all the way down to get help with the wifi, and after a few minutes it would start cutting out again. Also if the weather is bad, the hotel does nothing to discourage Taxis from price gouging. It should be 46-52 pesos to MOA, but you'll be charged 100+ because the hotel does nothing. H2O won't allow Taxis on their property if they overcharge the guests, and these guys could learn from their example.
Pool area and the one staff member there was nice. Oh, and the food was top notch. Aside from that, and the facility, I was not impressed. Mostly just frustrating. They told us "no" way too many times for any place in the hospitality industry. To be fair, we're not that needy. They're just a bit too strict for their own good. For one, they refused to give us free wifi access until we had reluctantly signed up to be part of the Hilton rewards club. Also, if you like to enjoy the occasional smoke, this place is similar to a hospital in that you will be told to move elsewhere if you're not in the one place they allow smoking.
We're world travelers and I must say Conrad is one of the nicest hotels we stayed at.
The breakfast buffet was stellar. One of the best I've ever had.
Great value for the price. Breakfast is actually more of a brunch buffet. Many choices. Water pressure was excellent. Amenities such as the gym and pool were enjoyable. Double occupancy room may be tight for American travelers; opt for a single bed room instead.
The staff service was excellent and beat all the hotels that I stayed in Guangzdong South China, Hongkong, and Singapore. Rooms were very neat and tidy and comfortable to stay with free internet connection. Food served needs to give a bit more variation and choise. Inhouse movies could be shown free like what they do in HKong and Taiwan.
I liked the behavior of the personnel and the trade off value for money. I had bad surprise to detect on the invoice that in one day the breakfast was charged twice!
Staff were very professional and very alert to all my needs.