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classy hotel nice pool beautiful sunsets and view quiet beautiful grounds lots of service people around car service central location pharmacy clinic lots of security 110 and 220v power outlets in room food samples brought to the pool at certain times complimentary bottled water hammocks lounge chairs have cushions common space air conditioning is very cold, had to leave the sports bar because it was so cold (wearing jeans and a long sleeve t-shirt) buffet is ridiculously overpriced for the quality $65 USD per person dinner Thursdays sports bar is overpriced $35 USD for 2 hot chocolates, a small crappy pizza, and mozza sticks mozza sticks were not breaded but wrapped in spring roll wrappers and greasy pizza ordered was not good and the order was wrong sports bar took 10 mins to order and 30 mins to make pizza and mozza sticks does not allow outside food to be delivered to the hotel pool is freezing cold water slides were under maintenance reception does not respond to email entirely, whenever I emailed them before arriving they would respond to part of the email but I would have to email again to get a response for the rest cannot control balcony light no chairs on balcony shower cold water would cut out every few minutes so the water was scalding hot flowers on balcony not watered, dying mold in shower grout needs to be scrubbed/bleached bathrooms are too dark, need a lighted mirror
I liked the rooms, restaurants, pool area. Service in the pool area, difficulties in payments with foreign credit cards, miss information in front desk, communication between the workers from shift to shift was poor, airplane noise time to time was too loud.
The service was beyond attentive. As an example, we didn't just lie bedside the excellent pool... We were constantly served besides this pool, and often with freebies.
die Nähe zum Resorts Welt ein Plus! Der Shuttle vom Flughafen ist am wichtigsten. Das Personal am Empfang war sehr hilfsbereit und effizient. Nur eine Sache, das Personal war nicht sehr flexibel, als wir zu spät zum Frühstück kamen. Die Frühschicht war super1
Sauberkeit Kein Thermostat Anpassung
The breakfast buffet was stellar. One of the best I've ever had.
The room is super clean. I love the rain shower, the bed, Pillows, lobby, staff. Checking in is terrible, they need more staff or work a lil more organized and faster. Pool is too crowded and small. Bathroom door was built in the wrong side of the room.
Staff is very courteous and helpful. Very clean rooms and facilities. Comfortable bed. On site restaurant is good. Close to everything - airport (NAIA) and shopping (Mall of Asia).
Beautifully designed hotel on Manila Bay. Depending on the room not always the best view but the rooms are comfortable and the staff are great. Everything is an additional cost. Even printing out a few sheets of paper.
We're world travelers and I must say Conrad is one of the nicest hotels we stayed at.
Pool area and the one staff member there was nice. Oh, and the food was top notch. Aside from that, and the facility, I was not impressed. Mostly just frustrating. They told us "no" way too many times for any place in the hospitality industry. To be fair, we're not that needy. They're just a bit too strict for their own good. For one, they refused to give us free wifi access until we had reluctantly signed up to be part of the Hilton rewards club. Also, if you like to enjoy the occasional smoke, this place is similar to a hospital in that you will be told to move elsewhere if you're not in the one place they allow smoking.
I liked the behavior of the personnel and the trade off value for money. I had bad surprise to detect on the invoice that in one day the breakfast was charged twice!
The friendly staff that are ever helpful.
The staff service was excellent and beat all the hotels that I stayed in Guangzdong South China, Hongkong, and Singapore. Rooms were very neat and tidy and comfortable to stay with free internet connection. Food served needs to give a bit more variation and choise. Inhouse movies could be shown free like what they do in HKong and Taiwan.