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Slow elevators Reservation and billing system is bureucratic and inacurate
Stayed at Wingate for 5 nights due to function in the city. Booked on line so price target was good. Very clean hotel, large room, friendly staff,even when there was a bit of a mix-up at check out. Our room over looked a busy street, so was happy we had packed a set of ear-plugs.We had early morning starts, so having a hot breakfast in hotel was a nice touch, Thank You Wingate for a lovely stay, will be staying with you again this fall for another convention in the city.
The location of this Hotel was perfect for our purpose in the city. We were there for a wedding, and we were close to both the Ceremony spot and the Reception spot. I would not say I had any "complaints" but I was not overly impressed with this Hotel either. It was definately nothing to write home about.
Good location within walking distance downtown, casino, cultural district and dining. On site sauna Old, outdated hallways & bathrooms could use a refresh Parking lot very noisy, request a front facing room Hot water was not working on Saturday morning, so cold showers were taken.
The lobby looked nice, the front desk staff was friendly, the coffee tasted good at 5:00 AM. The room was designated "non-smoking" - however, the room smelled stale, like old tobacco smoke in the paint and furnishings. I found someone else's used wash cloth in the bathroom over the shower rod - I guess the cleaner had missed it. There was a little pile of hair and dirt between the tub and toilet, again probably had been hidden by the folded/opened shower curtain. The room heater/cooler looked ancient and painted over. I didn't want to try to operate it. I opened the window and noticed there was a big loud fan outside. The window sill was full of corrosion and dust.
Location is convenient to down town shopping. I had originally reserved a room 3 weeks in advance booking a room with a king bed and a hide a bed. However, when I got there I had a very small room with one queen bed. I phoned down to the desk, but they told me they didn't have any superior rooms for me to change too. I was there on business and had to take a room on the 9th floor. I was very disappointed in the service. Also, the ice machine wasn't on my floor, and when I went to the 7th floor for ice the ice machine was broken. I was going up and down in the elevator to find an ice machine that worked. Next time I'm in the city for business I think I will book a room somewhere else.
The closeness of other places in the downtown area allowed us to walk and not worry about parking facilities.
it was okay but would not be my first choice only because it's not what i'm used to.