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Location is fabulous. The hotel look, inside & out is stunning and extravagant. My only wish would be that they could have the same wonderful beds as the Sheraton across the street!
I liked a lot - quite luxury and location I left some items in the room was dismayed that the hotel does not attempt to contact the last room occupant when housekeeping finds the items. I am still waiting for a return callto housekeeping for my call inquiry re missing item......
The staff was very warm and friendly. The hot tub was very dirty
The bed was very comfortable and they did give us a price break for the hassle we received. (See below) The checkout time was good. When I reserved, I added a note that we would be there very late and that I expected a non smoking room with two beds to be reserved for us. When we got there, they did not have a standard room with 2 queens as I had reserved and in fact booked me into a smoking suite with only one bed and a hide a bed. I was really not impressed! We did get there late (2 am) because of the bad roads, etc. and then I found out they had not held our room for us. They did finally find a non smoking suite with one queen bed and a hide a bed. We requested a lower price. They told me that the reason they didn't have the kind of room I reserved was because I used a third party to reserve.
the service was excellent, the restaurant had excellent food, loved the atrium and the pool, a great little gym. n/a
Staff were pleasant and helpful. It was close to the airport as we were flying out of the city.
Zentrale Lage, und schnell erreichbar vom Flughafen. Nette Einkaufsgelegenheiten und Restaurants in der Nähe. Zimmer könnten sauberer sein, ist aber vielleicht durch die Umbauarbeiten bedingt nicht möglich. Kein Preisabzug obwohl der Schwimmbadbereich nicht benutzbar war!! Receptionsmitarbeiter sollten besser über Buslinien und evtl. Ausflugsziele Bescheid wissen
The front desk / reservations service was great. All the service was very good. the lobby entrance too close to bar and smokers
Reasonable food prices and quality of rooms.
I liked the fact that our room was awesome and very clean. It was confusing to get into the hotel if you didn't know the city; but our second try we found the entrance.
It was overall good! It was clean, staff was friendly and helpful. I booked 3 rooms with Hotels.com and then later had to cancel one room, it was fast and easy and no complications. I liked that there was a restaurant and a bar attached. The restaurant was too full the next day. It would have been a long wait to get seated for breakfast. So we went elsewhere.
Very tired hotel...HVAC and shower didn't work....room smelled.... Needs a serious upgrade!!