The stay was very comfortable and the satff were friendly and helpful There was a roll away bed in teh room and we did not order that. I was asked to push it into the hall rather than a satff person arriving and doing it. If I would have been incapacitated in any way, that would not have been good.
nice hotel and in a good location for what we were there for
Nothing, the bed was uncomfortable the room stank of smoke although we requested on smoking and it was grossly over priced see above
Good price It took a long time to get air mattress and the sheets never did come . Mattress was dirty on plush side. Good thing we had a sleeping bag I didn't like the clear glass door on the bathroom. When one person was up In the night to bathroom the whole room woke up due to light and banging lock.
The restaurant staff were very nice and helpful. The food was very good. Check in was painful. The desk clerk was not quickly helpful and excuses relating to booking on line versus booking directly with the hotel eliminated any "guarantee" of room availability. Beds were very bad, they need replacing.
We stayed for 4 nights and the pigeon who liked to sit outside our window was the only thing we heard. There was no hotel or hallway noise. The restaurant staff were wonderful with our kids. The kids really liked the bridge at the pool.
Staff were pleasant and helpful. It was close to the airport as we were flying out of the city.
All the staff were very friendly and helpful no complaints
The staff were very cordial and friendly as well as being very helpful. The room was nice with ample heating and cooling. Meals at Botanica were excellent. There was a bit of a problem getting hot water, but they responded quickly with a serviceman who advised us as to how to get around the situation.
Coming from Saskatoon, I know that the Saskatoon Inn has been around forever, it was surprisingly modern and extremely clean. We only stayed one night but it was a great stay!
the service was excellent, the restaurant had excellent food, loved the atrium and the pool, a great little gym. n/a
The bed was very comfortable and they did give us a price break for the hassle we received. (See below) The checkout time was good. When I reserved, I added a note that we would be there very late and that I expected a non smoking room with two beds to be reserved for us. When we got there, they did not have a standard room with 2 queens as I had reserved and in fact booked me into a smoking suite with only one bed and a hide a bed. I was really not impressed! We did get there late (2 am) because of the bad roads, etc. and then I found out they had not held our room for us. They did finally find a non smoking suite with one queen bed and a hide a bed. We requested a lower price. They told me that the reason they didn't have the kind of room I reserved was because I used a third party to reserve.
Zentrale Lage, und schnell erreichbar vom Flughafen. Nette Einkaufsgelegenheiten und Restaurants in der Nähe. Zimmer könnten sauberer sein, ist aber vielleicht durch die Umbauarbeiten bedingt nicht möglich. Kein Preisabzug obwohl der Schwimmbadbereich nicht benutzbar war!! Receptionsmitarbeiter sollten besser über Buslinien und evtl. Ausflugsziele Bescheid wissen
I liked a lot - quite luxury and location I left some items in the room was dismayed that the hotel does not attempt to contact the last room occupant when housekeeping finds the items. I am still waiting for a return callto housekeeping for my call inquiry re missing item......
Good check in and pool facilities. Our room was fairly basic for the price paid but pleasant. Not really other than the price per night.
Location is fabulous. The hotel look, inside & out is stunning and extravagant. My only wish would be that they could have the same wonderful beds as the Sheraton across the street!
close to downtown
cleanliness, good room size, view!! pillows were to puffy. My neck was angled too high and got a sore neck
Hotel room had a great view of the river and the staff was very professional at check in. The reservation was lost and we spent several minutes at check in.
the hotels nearness to the city's amenities and tourist facilities ; also the views of the mountains no safety deposit box in the room and no mini-bar
Free Internet, Restaurant facilities available late at night. Narrow doorways.
The staff was very warm and friendly. The hot tub was very dirty
Very easy to find one's way about. Excellently designed for a small convention Nothing to complain of, but the restaurant prices were rather expensive, and not much variety for a senior like me.
Not very much. I was very discouraged with our stay. Yes, we were given room 117 right beside the front desk/breakfast area (in spite of me booking 2+ months ahead of time). We were not able to sleep all night for noise of people talking, constantly getting ice or walking down the hall...then early morning breakfast people chatting and doors opening and closing constantly. The bed was very uncomfortable as you could feel the springs in your back. And given this experience, the price was totally overpriced for the value of the stay. We would not come back or recommend this hotel.
The staff was friendly, there was a variety for breakfast, and it was a good location for us.
Staff were good room did not match what was booked. beds were horrible, especailly fold out. room was not clean. lots of work crews so very load late and early. food did not match website
I had booked 2 double beds and was told on our arrival that they had overbooked those rooms, but they did have a double bed and a hideaway. Unfortunately my son slept on the hideaway which was very uncomfortable.
Very neat and clean. Above all the staffs were very pleasing and accommodating this includes the assistant manager. This made you feel at home. Very helpful in clearing certain issues with my ECO discount card for choice hotels. The breakfast lounge was congested to cater the customers. This could be improved with more space and better sitting arrangements.
Clean, comfortable, easy to get to, good parking The hallway smelled strongly of stale cigarette smoke
The hotel needs some renovations to make one's stay more comfortable. Also, there was no restaurant forcing one to walk or drive across a very busy street.
The hotel was comfortable and quiet (except early morning). The hallways and stairwells had a bad smell in them. The doors of other rooms clicking & slamming early in the AM was too loud.
Location to my business meetings Prices were jacked up to capture spillover from other hotel hosting the business meetings. Staff were obviously inexperienced and were not very polite (I don't mind new staff, but they still need to try to be courteous). Buffet breakfast was poor.
it had a room available on the weekend 1. The persistent loud knocking through the night and early morning 2. The attitude of the young lady working the desk that was not helpful nor polite and did not really listen to us. She kept saying if you booked online you cant get your money back. We told her we didnt pay online and she said it didn't matter. She rolled her eyes and ignored us as she went onto the computer. We said we called the front desk in the night and the lady then said we could get our money back and said shed make a note on the computer. She continued to ignore us. Note, earlier that morning dealing with this same girl my husband had to pay so we could check out! Very frustrating! We were tired and were there for a funeral. not good
Rfront desk staff very helpful tiny television
The fact that I could leave my vehicle at the hotel when we went on a trip was very nice. We came back early so never stayed over night again and had a taxi fare which was most understandable.The taxi took us right to our vehicle and we headed home.
At check in, the front desk clerk was very accommodatiing and did a great job in the customer service area. I had room service. I left the tray, used cutlery, etc in the room. When I returned after a full day out, the room was made up but the tray was still in the room.
Price; not too expensive; one of the girs at reception was helpfull the lady at reception on arrival offered no service at all
The staff were helpful and friendly and despite the last-minute reservations. The food was great as well. The bed spreads and pillow cases (though presumed clean) had permanent stains in them. Not particularily appealing.
There was absolutely nothing good about this hotel. Overall dirty rooms and old facility
ground floor room good breakfast Slightly hard to find where to enter parking lot.