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The room was great. Very spacious. Great location. Beautiful views. Friendly staff. Great pool and pool bar. Great access to the beach. No Wi-fi in the rooms: no coffee in the room nor any coffee shop. I had to spend over $4 for a small coffee at the restaurant downstairs. No place to buy water or basic amenities. No gym to exercise. Food for the price was so so. The property and the balcony area in particular is rusty and appears as if it has not been cleaned in a long time. Bird drippings al over the place.
Rincon in general is a very nice place. Its a great surfing spot and people are nice.
I like the beachfront and the food is realy good. no hot water in the shower i call for repair never fixed. The room was under the reception and we could not sleep because of the noise made by employees with their shoes all the noise of footsteps was heard in the room was awful
The beach was awesome not to mention the pools. The food was great and priced very reasonable. I wish i had more time to spend and enjoy the resort. I will be back and bring my children next time. This was a great choice better than we expected. The staff was very accommodating and gave great suggestions for places to see near the resort Bathroom needs to be updated and the beach didn't have umbrellas
The best thing about the hotel is the location. The staff is also very friendly and helpful to the extent possible (management is terrible given the conditions of the room). A very good job has been done to keep the common areas of the hotel pristine which hide the reality of the rooms. The rooms are in need of a major overhaul starting with the operation of the AC system. The first room we were sent to had water on the floor as a result of improper AC operation. On the second room the doors were rusty, the lamp actually had sings that at some point it caught fire. The toilet had yellow marks on it and the faucets were simply dirty. The AC system operation causes the sheets to feel musty and humid which is a horrible feeling to have when sleeping.
The beach and the pool area was nice. Food was great. No umbrellas for the beach, needs a major update, staff was rude and unfriendly, room was musty, No frills hotel.
Impressed by the cleanliness of the pool... The water heater not Working The shower head dirty In the bathroom ceiling with mildew Enough hair on the room floor The A/C Filter dirty Main door not close The TV cabinet doors do not open easily The peeling ceiling of the room by parts
Location, Pool Room was wet, like soaking wet no matter if our room was closed up with the AC on or door open AC off.
A little hard to find but a nice place. Staff was great. Room and beds were comfortable. Nice restaurants at hotel. Very pretty hotel. Wifi did not work in our room. Not on the beach but a short drive to nice beaches.
The location is so romantic and beautiful. The staff is super friendly. Can't wait to come back! Try the pizza it's delicous.
The atention,everithing is clean , the food is awsome
I like the relaxed environment and the friendly staff. I didn't like that they were not available after hours (after 5 pm). During the hours they were available (hours of operations) I called a few times and they didn't answer. I left voice messages and there were never returned.
nice tropical setting, great food ,pool,rum bar, service,clean,great choices to have a fantastic meal.
The hotel is what we expected. The description is a correct one on the internet. It was suited us well for 1 night accommodation and plenty of parking accross the road. It has a nice atmosphere. The breakfast was good. Although the office was closed when we arrived, the staff in the restaurant was very attentive to our needs. The beds are very high. There are too many stairs to get anywhere, but we were warned about this. The pool openning hours are only during the office hours- you cannot have a nice swim in the evening, as it closed from 6pm.