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Rincon in general is a very nice place. Its a great surfing spot and people are nice.
The beach and the pool area was nice. Food was great. No umbrellas for the beach, needs a major update, staff was rude and unfriendly, room was musty, No frills hotel.
I like the beachfront and the food is realy good. no hot water in the shower i call for repair never fixed. The room was under the reception and we could not sleep because of the noise made by employees with their shoes all the noise of footsteps was heard in the room was awful
Location, Pool Room was wet, like soaking wet no matter if our room was closed up with the AC on or door open AC off.
The room was great. Very spacious. Great location. Beautiful views. Friendly staff. Great pool and pool bar. Great access to the beach. No Wi-fi in the rooms: no coffee in the room nor any coffee shop. I had to spend over $4 for a small coffee at the restaurant downstairs. No place to buy water or basic amenities. No gym to exercise. Food for the price was so so. The property and the balcony area in particular is rusty and appears as if it has not been cleaned in a long time. Bird drippings al over the place.
The best thing about the hotel is the location. The staff is also very friendly and helpful to the extent possible (management is terrible given the conditions of the room). A very good job has been done to keep the common areas of the hotel pristine which hide the reality of the rooms. The rooms are in need of a major overhaul starting with the operation of the AC system. The first room we were sent to had water on the floor as a result of improper AC operation. On the second room the doors were rusty, the lamp actually had sings that at some point it caught fire. The toilet had yellow marks on it and the faucets were simply dirty. The AC system operation causes the sheets to feel musty and humid which is a horrible feeling to have when sleeping.
Impressed by the cleanliness of the pool... The water heater not Working The shower head dirty In the bathroom ceiling with mildew Enough hair on the room floor The A/C Filter dirty Main door not close The TV cabinet doors do not open easily The peeling ceiling of the room by parts
The beach was awesome not to mention the pools. The food was great and priced very reasonable. I wish i had more time to spend and enjoy the resort. I will be back and bring my children next time. This was a great choice better than we expected. The staff was very accommodating and gave great suggestions for places to see near the resort Bathroom needs to be updated and the beach didn't have umbrellas
Oveanview Too expensive for what it offers and location a little far away from Rincon beaches, pub, restaurant. Parking very limited. Also one morning at 8 am started construction work right next to our room window and woke us up. Not nice at all, told the staff later during the day snd just esponded with nervous laugh.
Each morning having breakfast on the balcony over looking the ocean was priceless. This is true immersion. Live like and among the local people. Out of the way but in a good way. Safe, secure and quiet. For those wanting an antiseptic hotel stay, please stay in San Juan. But for those looking for something different, you won't be disappointed. This is like having your own apartment overlooking the beach,with everything just a drive away. Can't wait to return. Some of the negative reviews are absurd. Yes you have to park across the road, if not your car will be in the ocean! Yes, you will hear.waves at night, you are staying at a beach front property, let them lull you to sleep. The caretaker was very courteous and friendly. Counting the days until I return.