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The staff were incredibly friendly and helpful throughout our stay. The food at the restaurant and in room service was fantastic. I would definitely recommend a stay here.
My husband and I loved our stay and the staff were awesome.We were well looked after and made to feel at home.We had dinner on Saturday night and the food was devine,we think your hotel is great and we hope to come back again in the near future.
Lovely place for a break away. Nice facilities. Servicing of rooms poor
I was there for one night for business and found the hotel to have everything that I needed. Fast Broadband in the room (costs extra but not too expensive) The room was comfortable, the evening meal at the pavilion restaurant was excellent. The pool and spa were lovely too. It is quite far from Taupo and with a name like bayview I expected it to be much closer to the lake.
We had an absolutely fabulous stay. We went with a young family with 3 children and found the hotel and staff child friendly without affecting the adult comfort and enjoyment. My daughter and her husband were able to have a wonderful romantic dinner. There was something for everyone. We have travelled all over the world and this was one of the best hotels we have stayed in. The water in the pool was a little too hot on two of the days.
We stayed in 631 (i think this is the #), which I undertand is a newer part of the hotel and the room was great, nice and new and clean. It was further from Taupo than I imagined but w had a car so wasn't a problem.
My husband and I both enjoyed the restaurant, lovely food, good wine list and great staff. The pool was not heated and the spa was not under cover.
The location was good and the room was well presented. Bed was very comfortable as was the seating Hard to find parking close to our room, Room could have had more information on inhouse services.
Location is good, but not handy for luggage service