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Excellent staff, very friendly modern clean hotel
This is a lovely hotel and I look forward to staying there again Hotel was perfect
Bistro was lovely & good value. Pool was really nice & staff there very helpful. We asked for a travel cot to be in room when we booked but there wasn't, so we had to ask them again. Our room was meant to be ready by 3pm, but when we arrived at 3.15pm we were told it wasn't ready. Our 1 year old had been sick in the car, so we needed our room asap & were disappointed it wasn't ready, we had to wait with her in reception, didn't smell nice for other people. We stayed in the exec suite & we were meant to get turndown service at night - we stayed 3 nights & didn't get offered this service at all.
very nice hotel and excellent price. staff lovely, nice swimming pool etc and close to shops. pillows a little hard but no real complaints
i found the staff very friendly, a great hotel to stay in and ideal for the ladies as its in the shopping complex!! the leisure club was great too
Our flight was delayed and we could get nothing to eat as it was aftre 9 o'clock. Had to be rescued by McDonalds nearby!
Quiet location and a feeling of space everywhere in the Hotel, including bedroom
A nice contemporary hotel, clean, great faicities with friendly staff and excellent food
A very comfortable, friendly place to stay. Bar area a little chilly but the food was good. Restaurant for breakfast was excellent.
It was a very clean hotel with efficient and friendly staff who made you feel at home, And the food was . No
cosy country house feel, within walking distance of Tralee town. Our room was a good size with spacious bathroom. The breakfast menu was good with tasty and substantial food. For our evening meal on a couple of nights, we eat in the bar. Again the food was good & great service. the bar food was good but the standard of cutlery was inferior to that used in the restaurant, giving a 2 star feeling
the room was large and the breakfast excellent.break fast was a highlight, served by a very pleasant lady. the rate was very good. The bar food was poor quality, over cooked and the mashed potatoes lumpy. The bed room had peeling wall paper ( I mentioned this to the receptionist when checking out). It didnt have the look or feel of a 4 star hotel.
Set menu dinner in the restaurant was outstanding in both quality and value
staff were friendly and helpful; good food and plenty going on without being intrusive
friendly staff, good service and good food
The comfort of the room and the convenience of location. The parking facility was a definite bonus. Nothing.
Comfortable,small friendly hotel Bar area very dark and gloomy in keeping with the weather.No leisure centre and not cheap for quite a small hotel.
The staff are very friendly and the rooms spacious Thought the decor was getting rather dated
Das Hotel und das Zimmer waren sehr sauber, die Mitarbeiter am Empfang unheimlich hilfsbereit.
Zentrale Lage in Tralee. Begrenzte kostenlose Parkmöglichkeit auf hoteleigenem Parkplatz. Um diesen zu erreichen, ist jedoch fahrerisches Können und ein nicht allzugroßes Auto notwendig. Idealer Ausgangspunkt für Stadtbesichtigungen. Das Hotel wiirkt und ist sehr abgewohnt und renovierungsbedürftig. Teppiche in Flur und Zimmern sehr fleckig. Das Hotel entspricht sowohl im Standart als auch in der Beliebtheit und dem kulturellem Angebot nicht vergleichbaren Hotels in ähnlicher Lage und Sterne-Kategorie.
Service ist sehr freundlich, große Frühstücksauswahl. Nette Einrichtung Etwas hellhörig, aber von den Nachbarzimmern bekommt man nichts mit. Andere Gäste auf dem Gang könnten stören.
I had a massage in the spa and it was excellent. Breakfast service was excellent. Servers will bring you items not on the buffet table (pastry, fruit, yogart, fresh toast etc.) Locker room in the leisure center was a bit stale smelling. It is very popular with locals and gets much use. Dinning area was packed with Coach Tour customers at breakfast so there were cues for the buffet.
The hotel is in aq great location you can park the car walk about and enjoy a few pints.
nothing uncomfortable and stained bed lift not working poor information from reception poor response to complaints
Location in Tralee was great and we were able to get an early start on 'The Ring of Kerry' before the tourist buses arrived. Staff were helpful with downloading and printing out flight boarding passes and details. Clean, good sized room.
rooms were well heated
I have stayed there before and I found the Hotel very convenient for working in Tralee. None
The room was spacious, staff helpful and informative and made our weekend stay very pleasant.
Parking very good,central position, wide range of facilities Some of the (public) furniture very tired, tatty almost.Room fittings ok though.
yes it was a comfortable stay bed's cosy, and room clean. breakfast was lovely and staff friendly. not being told there was no hot water, we were told buy other quest that there was no hot water.
room was nice,very big and bed was very comfortable.facilities were excellent.used the pool both days with my young son.kept him happy.
Ein hervorragende Unterkunft mit viel Stil und Geschmack eingerichtet. Sehr umfangreiches und gutes Frühstück. Sehr herzliche Betreuung durch die Inhaberin. Sehr empfehlenswert! Alles in allem unsere beste Unterkunft auf unserer 9tägigen Rundreise durch Irland.
Sehr gutes Frühstück für Irland, Sehr herzlicher Empfang
Die aufmerksame, hilfsbereite und an ihren Gästen interessierte Landlady Sandra und das tolle Frühstücksangebot
Wunderbarer Empfang, umfangreiche allgemeine Ausstattung und sehr schöne romantische Zimmer, Frühstück war auch sehr gut Es gibt keine Mängel
sehr nettes Personal, gutes Frühstück, Stadtnähe, saubere Zimmer,