Staff good and helpful. Restaurant and pub good, only because of the staff. Advertise that there was a gym, there was not (apparently still being built), hot water in shower starts cooling down after about 30 secs. Breakfast can be improved - must have the worst coffee in the world, and why coffee creamer?
Sunsets, security, friendly and attentive staff.. The Hotel by local Balikpapan standards (a community gathering pace yet not a tourism destination) is as good as the other 4 stars in the area. Not being Muslim, the 04:30 morning prayers (loud broadcasts from immediate neighbourhood Mosque(s) ) are a detriment to sleeping capabilities. The liiter and odor of raw sewage in the area surrounding the hotel is an area the local Council should be addressing with a view to improving local environment. One would not swim in the sea in front of the hotel for fear of dissolving.
I like the location of the hotel, the swimming pool the area of arround the Lobby, it is not fully covered, espeacialy when it was rain.