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Der Service war etwas langsam in der Bar und im Restaurant.
Das Personal war sehr freundlich. Atmosphäre war entspannt. Wunderschöner Pool und Innenhof. Das Essen im Restaurant war in Ordnung. super Lage zum Flughafen. Der Strom ging sporadisch aus und an. Kreditkartensystem im Souvenirladen ging nicht.
I would recommend this hotel because it is clean and secure. There is a great coffee shop on site, also two good restaurants. Staff made us feel welcome. There is a shuttle from there airport which was very helpful.
1. Our room was not available until after 5pm 2. After a week of humanitarian work I was looking forward to a hot, relaxing bath...but there was no tub stopper. Front desk advised none available in the hotel. 3. Decided on a hot shower...no water pressure, just a faint dribble. 4. Turned the shower on and set it at a temp, but would suddenly go from HOT to COLD and would not stay on a stable temp setting 5. When I inquired the next morning about the 100% satisfaction guarantee, the attendant first tried to claim that I hadn't reported the trouble to them, which I had. Then she said it didn't apply in this case...Really??? They when would it apply? What I will say is that the bed was very comfortable - but when you pay for the highest priced room you certainly expect better treatment and room accommodations than what I got.
We stayed at the Radisson on the night we arrived in Belize City, prior to leaving for Turneffe Island the following day. Our room was in the older part of the hotel but was still nice and clean. We had a good dinner at the Stonegrill Restaurant at the hotel and yummy pastries at the Petit Cafe in the morning. The live music at the Stonegrill by the pool was really impressive and the service was very good overall. Later, at the end of our trip in Belize, our plans didn't work out and we decided to return to the Radisson for our last night in the country. Jesse at the front desk welcomed us back and congratulated us, as we had just gotten married on our trip. We were treated to a room upgrade and champagne, and more of the great service that we received on our first stay. We relaxed by the pool and enjoyed another meal at Stonegrill with more good live music. Free internet access in business center was great for confirming travel plans. Belize City isn't a place most people would want to spend much of their time in Belize at, and it is indeed probably not very safe after dark, but for anyone who finds themselves there, I think the Radisson is definitely the best bet.
My review is colored by the fact that we have stayed at some of the worlds best hotels. While in Belize you have to adjust to the standard set for that area. So if you need to stay at the best property in the area, this is it. The staff makes up to any shortcomings of the property. I would stay here again.
The overall appearance of the Hotel was very nice. Could not find a speck of dirt or even a water spot on the tile or the shower. Food was even above average for this type of hotel. The problem started around 10pm, when most guests were turning in for hte night. Loud, booming music began. Called front desk, in which the manager said it was a Halloween Party for the staff and that it would end at midnight. Well midnight came and went, two additional calls to the front desk, just to be told that the Manager was now at the party and it might end a 2am. At 1am i had enough and had to make the front desk move me to another part of the hotel. Once settled in from a 22 hour run without sleep, I started getting calls to my room every hour from someone in the hotel. Had to make the front desk block my from in order to sqweak out 4 hours of sleep. They gave no discounts, just sent me on my way. Came back through the following week, just to hear the same music playing late into the night, thank god I was on a boat docked nearby.