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Location to airport and city; friendly staff; outside ambience - pool, plants. Light bulb out in room and, although I wrote a note asking for it to be replaced and placed the bulb on top of the note, it wasn't replaced during the 3 days I was there. Also, VERY slow tub drain and air-conditioning stuck at one temperature (cold) no matter what temp. it was set for.
The food was good. The level of customer service. The staff were very rude at times and not friendly. The room had a lot of flies and was not well kept.
The rooms and property were great. Really nice spot in a otherwise bad city. The restaurant staff were inattentive and the food was poor. We had trouble finding the waiter but when it came time to tip she hovered over us until we finished....
Staff very friendly. Atmosphere was relaxed. Beautiful pool and courtyard. Food at the restaurant was decent. Location to airport great. The power would go off and on sporadically. Gift shop credit card system was down.
The attentive, caring staff was a major asset. The buffet breakfasts are worth the extra cost, tasty local dishes. My only negative comment is the VERY LOUD music from either the poolside bar or the night club. It is rowdy and attracts a lot of people from outside the hotel. Some nights it stops at 10:00 PM but on others it goes to 1:00 AM. Sleep was next to impossible. Of course this milieu would appeal to some travelers.
Staff were nice. The first room we got smelled horrible and it made me throw up. It also had flys. I asked to be changed and luckily they had an "extra" room and hoped that person wouldn't check in. Second room was better. shower looked dirty and bathtub was scraped. I decided to stay closer to the airport a day before flying back home since we were staying in San Pedro. Big mistake as I was so uncomfortable.
Beautiful gardens and courtyard. Beds were comfortable. Breakfast buffet was very good. We were 4 guests in a room. We paid the extra rate for the 2 additional guests, however, they did not receive the complimentary breakfast and were charged the regular price for it.
Belize was a great vacation. I definitely recommend the River Cave tubing with a tour guide. The staff in the hotel were extremely helpful and went out of their way to help the guests. The pool was great and the view beautiful. The only drawback is that there is not beach access to layout on or swim in; however, the water taxi to one of the islands is easily accessible. There is not a lot to do near the hotel if a cruise ship is not in that day because most shops do not open unless a ship is in; however, we enjoyed relaxing at the hotel.
This is the place I stay when I go to visit my friends, who are like family in Belize...I just wish they would allow my friends to visit with me in my room....that is the ONLY drawback....The staff is exceptional and the accommadations are very nice...bit pricey but that is expected...I have stayed here Numerous times since 2006.
In Belize city this is the best place to stay. Remember Belize city is not the islands nor is it inland. Stay here to be safe.
The overall appearance of the Hotel was very nice. Could not find a speck of dirt or even a water spot on the tile or the shower. Food was even above average for this type of hotel. The problem started around 10pm, when most guests were turning in for hte night. Loud, booming music began. Called front desk, in which the manager said it was a Halloween Party for the staff and that it would end at midnight. Well midnight came and went, two additional calls to the front desk, just to be told that the Manager was now at the party and it might end a 2am. At 1am i had enough and had to make the front desk move me to another part of the hotel. Once settled in from a 22 hour run without sleep, I started getting calls to my room every hour from someone in the hotel. Had to make the front desk block my from in order to sqweak out 4 hours of sleep. They gave no discounts, just sent me on my way. Came back through the following week, just to hear the same music playing late into the night, thank g...
I found the hotel to be relatively clean, and a nice spot in the middle of Belize City, which is not a vacation hotspot. The staff was fabulous, very friendly and helpful, and were patient with all my questions. They arranged for some neat things to do, and I always felt safe there.
This hotel was nice for the price. The hotel desk staff were very helpful. The bakery had delicious coffee and pastries which I craved (especially the chocolate croissants!). The stonegrill restaurant was fun and yummy. The pool was nice and clean. The rooms were clean and comfortable. Would recommend and stay here again!
1. Our room was not available until after 5pm 2. After a week of humanitarian work I was looking forward to a hot, relaxing bath...but there was no tub stopper. Front desk advised none available in the hotel. 3. Decided on a hot shower...no water pressure, just a faint dribble. 4. Turned the shower on and set it at a temp, but would suddenly go from HOT to COLD and would not stay on a stable temp setting 5. When I inquired the next morning about the 100% satisfaction guarantee, the attendant first tried to claim that I hadn't reported the trouble to them, which I had. Then she said it didn't apply in this case...Really??? They when would it apply? What I will say is that the bed was very comfortable - but when you pay for the highest priced room you certainly expect better treatment and room accommodations than what I got.
I would recommend this hotel because it is clean and secure. There is a great coffee shop on site, also two good restaurants. Staff made us feel welcome. There is a shuttle from there airport which was very helpful.
The hotel itself was rather rustic and expensive. #40Although the hotel compound is the only place that I felt safe.#41 The city itself is absolutely down right scary. If you have the brass to walk the streets you notice something immediately. You feel like your walking around with a pork chop tied around your neck and the people would love nothing better but to get you down a back alley to eat you. Of all the places that I have visited in my life time I have found that this country is one to be avoided. I did met some very nice and interesting people while I was there but would never return.
My review is colored by the fact that we have stayed at some of the worlds best hotels. While in Belize you have to adjust to the standard set for that area. So if you need to stay at the best property in the area, this is it. The staff makes up to any shortcomings of the property. I would stay here again.
During a recent trip to Belize City I had the pleasure of staying at the Radisson Fort George Hotel. The staff were amazing and extremely helpful and made me feel like I was at home away from home. Despite a small problem with our air conditioning units (which was rectified) the rooms were spacious, clean and comfortable. The hotel amenities were fantastic including the gym and two pool areas. I would definitely recommend this hotel to anyone travelling to Belize City
We stayed at the Radisson on the night we arrived in Belize City, prior to leaving for Turneffe Island the following day. Our room was in the older part of the hotel but was still nice and clean. We had a good dinner at the Stonegrill Restaurant at the hotel and yummy pastries at the Petit Cafe in the morning. The live music at the Stonegrill by the pool was really impressive and the service was very good overall. Later, at the end of our trip in Belize, our plans didn't work out and we decided to return to the Radisson for our last night in the country. Jesse at the front desk welcomed us back and congratulated us, as we had just gotten married on our trip. We were treated to a room upgrade and champagne, and more of the great service that we received on our first stay. We relaxed by the pool and enjoyed another meal at Stonegrill with more good live music. Free internet access in business center was great for confirming travel plans. Belize City isn't a place most people would want t...