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We loved this hotel! extremely clean and modern, staff was friendly, the location is convenient and in perfect walking distance from downtown.
Room was large and reasonably clean. Hotel located near our planned activities Customer service was very poor. We had to pay extra to park in the hotel garage and then there were not enough parking spaces. Garage entrance, exit, and ramps were extremely narrow and hazardous. No ice machine on our floor, no drink machines anywher
Location, friendly staff. The location is excellent near the University and downtown as well as major highways. The staff were always courteous and helpful. Breakfast was bad, Beds were lumpy. Breakfast fruit cocktail was obviously out of a package and had no taste. eggs were pre-prepared and tasted like cardboard. The bed mattresses were uncomfortable. We stayed there about 10 years ago and it seemed to us that the facility needs updating
Rooms were clean and bed was comfy!! Loved the pool and hot tub. Good location. Friendly staff! Only complaints are little things. The curtains in the room seemed outdated and the pool was very cold and was advertised as heated.
Pros: Good location to IU, Cons: Common area air conditioning was totally off and not working though it looks like they had replacement ac units about to be put in. Hinges on bathroom door were rusted and corroded. In room air conditioner was noisy and cycled off and on.
Staff was friendly. Clean rooms and good coffee
This hotel had a great staff, and it was spotless. The mattresses were very comfortable, the room was clean and spacious, and the public facilities were equally pleasing. We also thought the breakfast was an excellent value, with lots of choices and lightening fast service. The only negative I can come up with is that while the air conditioner did allow you to set your desired temperature, it did not have fan speed setting, so it was either off or high speed, which was a bit loud, but not a deal breaker by any means.
It was a great stay! Easy to check in and within walking distance of food and artisons shops, and local activities. I liked that it was clean and all the staff was very friendly.
All around excellent. Wonderful staff, quiet comfortable room and in walking distance to everything. Loved it!