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Great service! The front desk was especially reassuring. I appreciated how the front desk person came out from behind the desk to show the way to the elevators, offered me a water bottle, etc. None
A number of family members stayed at the Renaissance while in town for a funeral. They gave us a room for a few hours for a family gathering after the funeral at no charge. Gracious and competent care. We were grateful.
Very good service. Food also very good.
I really enjoyed the room I had, it was big and spacious and the staff here was the best I ever encountered, and I travel a whole lot
front desk staff was very accommodating of all requests, convenient location, love the advance check in and choosing my room :) the kitchen staff took longer than expected to prepare breakfast and lost my husband's order
The best HVAC I have experienced in this class of hotel. Very cool and very quiet! The front desk staff who checked me in was not well trained, but she was new.
Very nice, large room. Clean, updated, and comfortable. Extremely nice staff.The free hot breakfast was nice. Hotel also has nightly mixers with free drinks and snacks. Room has a kitchen, full-sized coffee maker, and even microwave popcorn in the room. Not the best mattresses--very hard. Bathroom could use some updating.
they never ask me if am agree to use a handicap room and they didn't do anything to revolve my disagreenment
Just there overnight. Nice and clean, very comfortable bed. Daughter did fine on the pullout couch. Only 3 pillows on the bed?!?
Very comfortable bedding. Large suites. Thin walls.
We had a number of family members in Indy for a very difficult funeral. The hotel made a room available to us on short notice (at no charge) where we could gather and grieve. They were very kind and supportive.