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The location was great, air conditioning worked well, bathroom was clean, and common kitchen was functional. They also provided beach chairs and snorkeling gear at no additional cost. whenever we woke up, we found ourselves covered in brand new bites from some unknown bug. Bug repellent was ineffective. Also the sheets didn't feel particularly clean. Also, dropoff at the ferry at 6:30am would've been nice, but understandable.
Very nice host and beautiful garden. The location is just near by airport and car rental. Room is a little bit small.
Susan and Paul, owner of the gusethouse, are very helping and even provided complimetary snorkling equipments and beach chairs for the wonderfull experience. Guesthouse is perfectly located on the island and all the tourist spots are max 20 min drive.
Clean and spacious room with balcony. We were greeted with two complimentary drinks which were great. Restaurant on site was great as well with tasty food. I would rate it higher than 2 stars. Prompt complementary pick up from ferry dock. A little far from the center of town so a bike/golf cart is recommended because taxis are not always running.
The staff was one of the most helpful and friendly I have ever met. The manager Carlos was amazing! He drove us to restaurants and picked us up from the ferry. He was funny and accommodating . There were lots of Mosquitos outside !!! They have bug spray at the bar, but be prepared with your own or cover up!
Carlos was the best!! with whatever we needed. Room 5 was fantastic, the view out of this world. Unreal.... It was all good!!
Great location and wonderful accomodations---I had paid a little more for upgrade which was well worth the view. Some staff members were less than helpful to say the least. However, other members of the staff provided excellent service. Housekeeping service was inconsistent. Did not have coffee pack refresh for in-room coffee on 2 of the 4 days of my stay. When I asked the concierge for coffee packets I was basically told to wait a few hours. However, I traceded down a cleaning person who was very helpful. There was no gym on site yet gym was advertised online.
a great place to unwind and relax..excellent food and room...I will return!!!
Awesome staff, serene area Pool could use a serious cleaning
The property was very well kept and the staff was very attentive. The food at Sorce was excellent and the cafe provided less expensive options for breakfasts and snacks. There were several events going on the weekend we were there so the pool drink/food service was slower. In the morning when housekeeping was making their rounds they constantly let the doors slam shut. One would think that the staff would recognize this and try to prevent this annoyance. All of the room doors slammed unless you stopped it and closed it gently, so sleeping in was very difficult. . If you're a light sleeper that wants to sleep in, you may have issues staying here. Room service also banged on our door around midnight to deliver food but they had the wrong room.
Staff was excellent and very friendly. Would recommend for a week or weekend getaway. Very relaxing ambience. N/a
The frendliness of the employees I called to fix the fridge and they did not went to fixed.