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Beds are comfortable Staff is friendly and helpful Decent location Walls are a bit thin.
Great value bed was very comfortable. Room was spotless everything was great. Good breakfast helpful staff I am elderly traveling alone and the housekeeping staff helped me to the elevator to check out first time that happened in any hotel they volunteered I did not have to ask. Highly recommend
I liked that the staff answered my questions and were very helpful. I drove up from Anchorage after work, and called before I left Anchorage to see if my room will be available and the staff assured me I'll have a room, and informed me that the roads in Fairbanks were decent. We didn't like the smell of the elevator. That was the only downfall we noticed.
There weren't any cockroaches. Noisy, seedy part of town, No free internet. Advertised as free internet, Not so!! Running their service thru Nomadix so they can spy on your internet activiy, worse than the NSA. Slower than 56k modem so you pay hotel more money to do any kind of business. This is 2015 isnt it? Why do I have to use my phone as these cheap motels cause they're trying to make money by selling client lists???
My family and I just loved staying here. It made our weekend a lot easier, not having to worry about breakfast before my daughter swam. I would recommend this to any swimming family!!!!
Clean rooms, friendly staff, eefficient check in and out, tasty breakfast, easy to find, plenty of parking, and very close to where we needed to go.
Everything Nothing everything was great
Mein Mann und ich kamen nach Fairbanks Anfang November, um die Nordlichter zu sehen. Wir haben unseren Aufenthalt hier sehr genossen Das Zimmer ist groß und sauber.Wir hatten ein Zimmer mit Kingsize Bett.Es ist so komfortabel. Der Preis ist völlig gerechtfertigt, denn das Hotel liegt in der Innenstadt von Fairbanks.Es ist einfach überall hin zu kommen wenn Sie ein Auto haben.
Very close to the airport. Hotel offers courtesy shuttle. If you reach after hours, you can take a YellowCab or Eagle Cab and hotel will cover the charge. Breakfast selection was decent, not great. Scrambled eggs, waffle maker, pastries, biscuit and gravy and coffee/tea/hot chocolate. Staff was friendly and accommodating. Hotel is under renovation. Rooms in the first floor still have strong paint smell and noise from renovation in the second floor. Rooms with stove feel small as all the rooms are of the same size and the stove/counter takes up a lot of space. We switched from a room with stove to one without, which felt a little bigger. Staff could have been more knowledgeable. We went mainly to see the Aurora Borealis. The staff didn't have any good suggestions for good spots around the town where visibility would be good. Also, we asked about dog sledding and they couldn't recommend any place either. Having suggestions on local attractions would be helpful. Breakfast selection can be better.
Very nice and clean room with a very comfortable bed. Great shower. Plenty of parking. Pet friendly.
was not told of remodel in progress. found partial marijuana joint on bathroom sink. will never stay in a La Quinta suits again.
My daughter and I had a long stay in the Fairbanks SpringHill Suites, and it was wonderful. Beautiful staff, and beautiful room! The hotel and the room were SPOTLESS and the breakfasts provided were amazing! Thank you for making my first real vacation in ten years so lovely!
I chose Springhill Suites because of previous good experiences at other Marriot ''Suites'' hotels. I was not disappointed. The room was great. The hotel is just across the street from the Fairbanks Visitor's Center and the Chena River. Ask for a room on the ''front'' of the hotel for this view. On one night, we enjoyed a band concert in the park across the street. The continental breakfast was great - a lot of variety with plenty to choose from. .
Wonderful large room, very clean and in great location.
The staff was very friendly and helpful. It was very clean and house cleaning service was amazing. If you needed something extra the brought it to you imeadiatly. A must if you are staying in Fairbsnks.
This hotel was fabulous on our last nite on a 15 day trek from Vancouver to Fairbanks with a 7 day cruise along the way. They provided a shuttle service that picked us up at the train and took us to the airport. The room was large with a sitting area, business desk and studio kitchen area. The bed was comfortable. We had one of the best breakfasts we have had a a hotel. The oatmeal was not package but fresh and had 6-7 toppings like pecans, raisins and craisins. They had hot food including salsa for the eggs. I don't drink coffee but they had a unit that provided many of the popular ''fancy type'coffees it appeared to me. Many options beyond the popular waffle maker which my husband likes. We did the Riverboat Discovery trip which I would recommend and the shuttle delivered us round trip. We went to visit the Ice Museum and it did not look like much but it was fascinating ($12 for adults). On the hour they show a film, then display their many sculptures they have on site and then one o...
Checked in, desk clerk too busy carrying on personal conversation with another guest to pay attention to us. Got to room and it was freezing. Turns out window left open and boiler being serviced. Clerk did not tell us & this lasted about 3 hours during which my young grandson and I froze. No offer of portable heater or a room that hadn't been chilled to outside air temp with open window when I questioned situation. No consideration on bill either after I complained. Of course, no manager on Sat to help.
If you are going to Fairbanks, I highly recommend this hotel. All of the rooms are studio suites, nicely furnished, clean, with very comfortable beds. My only complaint was that someone before us in our room tampered with the TV and broke the box in the back probably trying to get something free. I called the front desk and they didn't have anyone that could do anything about it even though it was still late afternoon. They did offer to move us, but since we already had all of our things in the room and unpacked, we declined. No big deal, the TV still worked by pushing the buttons on the front and there was another one in the bedroom area. The included breakfast was very good with eggs, sausage, waffles and lots of other stuff. Great location, right downtown on the river with plenty of free parking. We were on a lengthy road trip so needed to do the laundry while there. The laundry should have been larger for the size of the hotel.
Always love Springhill Suites and this one did not dissapoint. The restaurant could be improved but otherwise everything was great.
Great breakfast. nice pool and hottub. Rooms very clean and spacious. Front desk staff very busy but helpful.
This is a charming location, quite close to the Fairbanks Airport. The cottages are simple but fine. Staff is helpful and friendly. The restaurants are excellent. Can't think of anything.
Loved the fact it was a cottage, by yourself.
Not having a refrigerator in the room or an iron
CRT TV Really? Bad TV reception. Flat panel TV and HD cable service is not much money.
Individual cottages are super cute, quiet, and clean. Staff is great! Safe location The rooms don't have refrigerators
Staff was excellent and great breakfast.
I had a single king room. It was very clean and spacious. Also room was quiet which I really liked. Staff was helpful. Breakfast was great. A lot of variety and hot items changed daily. Would stay there for work again. Didn't care for the handicapped shower set up.