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it's a fantastic location, right on a pristine beach. nice size rooms, we had the swimming pool view room so it was great. not too many people either. excellent resort for an escape... staff is ok, kind enough to apologize for their mistakes (see my following comments) by upgrading us and allowing us to check out late for free. well I am not sure if you can rank this hotel as a 5 stars... it's very good but not excellent enough... agree with the previous comments, when you enter the resort it seems uncomplete. I would say it's rather an eco-resort with excellent room standard but don't expect much from reception/restaurant and any other facilities. staff forgot to come to pick us up at the pier on the island (had to walk around 700m with luggages...). and breakfast is very limited in terms of choice...
nice staff, very considerate, especially the reception lady. Big room. 5 mi walk to Racha Pier, with own beach. Large garden.
The friendliness of the staff - exceptional: e.g. free extra bed in our room for our daughter, room made up exactly when we wanted it (during our breakfast), free fresh fruit from time to time. Most staff speak good English. But most importantly: the beauty of the island, the wonderful long, empty beach, the many local restaurants: good and cheap. Our daughter loved the horse riding: one hour stretched for a whole morning, with gallops through jungles and along beaches. We adults loved the tranquility and, most of all, the sea view from our large and beautiful room! The breakfast was ample (the fresh fruit very good) but overall monotonous. The large and sprawling grounds were unnecessarily untidy - a mix between a 2* and a 4*. And all in all, the price of our sea-view room - 7.000 THB p/n - was way too high, particularly as we stayed 7 nights (no reduction!), Otherwise, we loved every minute!
The staff were excellent throughout the hotel, the facilities and rooms are amazing - excellent honeymoon stay!
Fantastic hotel and facilities rooms were very luxurious. When were first arrived we did not appreciate the staff coming into the room whilst we were in it filed a complaint never happened again. Very far from Patong and everything else.
Price was reasonable and the staff was friendly. Location is not next to the nightlife or piers, beaches.. you gotta take shuttles/taxis to do pretty much anything. Hotel needs some updating.