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Very modern, good location, good customer service From time to time device for room control had to be restarted. Internet, in the room we stood, was slow.
The corner room is great. The room size is decent-to-big. The TV is the biggest we've had in a hotel room within Europe. The bathroom floor has the option to be heated and the bathroom liquid soap and shampoo are from Azzarro (sp?). They smelled so very good!!! The hotel provides a delicious, full breakfast with two free coffee/cocoa/cappuccino makers for guests and are available 24 hours a day. The bar is open 24 hours a day but the hotel's front-desk employees will need to clear their area to tend bar. The hotel is literally across the street from the Krakow Glowny (main train station). The wifi signal was good/strong as the signal never went away. All-in-all a great place to stay and I will definitely stay here next time I'm in Krakow. I'll stay at other Puro hotels in Poland, given the opportunity. Only issue is with the lack of early check-in. It was bad timing that they had been sold out the day before our scheduled check-in date. We caught an early train and arrived at the hotel at 7am on our check-in date. Unfortunately, because check-in time is 3pm and the hotel had been fully booked the night before, there weren't any available rooms as check-out time is noon. We needed to shower before our 11:30am tour pick-up but our room wasn't ready until 12:45pm and we were already in our tour. The front desk lady tried to help but it was out of her control.
Alles bestens; wir sind sehr zufrieden! nein; kein Anlass zur Kritik!
nette Mitarbeiter, gutes Frühstücksbuffett, nur wenige Gehminuten bis zum für mich schönsten Marktplatz
Sehr gutes Frühstücksbuffet, gutes Business-Center. Achtung: die Klassik-DZ bzw. Standard-DZ haben teilweise Blick zum geschlossenen Innenhof und sind dunkel - davon ist in der Beschreibung keine Rede. Langes Anstehen beim Einchecken. Mühsam bekam ich am nächsten Tag ein kleines Eckzimmer mit Tageslicht.