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It's not the crystal inn anymore. It's la Quinta . I got a pre check in the day before (June 25) for the two rooms I reserved and paid for in March. I did not pre check in but when I arrived on June 27 they only had 2 room on record. They did find a better room for me and gave me keys. I had to be somewhere so I left a key at the desk for later arriving people in my party. The room was actually occupied. They did give me another room but it was hectic.
Check in was easy. They provided extra soap and shampoo quickly when asked. Computer available for use. Breakfast offerings were exact same everyday. They shut it down promptly at 9 AM so don't be late. Pool was pretty cloudy and heavy chlorine.
They were in the middle of a remodel. Hammers drill bits circular saws gas cans ladders paint and epoxies everywhere and unattended by whoever was using them. I complained and was told that they don't care. Wonderful experience in customer satisfaction. Call before you book to make sure the remodel is complete.
We were only in town for 1 night due to a dance competition. The price was good, location great, facilities including the fitness center were good and my kids loved it. I couldn't get the sauna to work... That would have been nice. The tv was tough to navigate, but once we found the channel we needed it was fine.
The room was clean and comfortable. The pool and spa area was nice. The breakfast was very good. The only thing I would have changed, was we were at the back of the hotel, so it just made a little bit of a walk going to the pool or breakfast.
Nice place, clean A little crowded space, but worth the price
Stayed here with two girlfriends during the Little Red Riding Hood century. With two queen beds and a sofa-bed, the suite was perfect. Also loved the divided shower and toilet rooms (a MUST with multiple, non-related guests in one room). The breakfast was fine, although there could have been better vegetarian options. It was nice of them to move it back to 5 a.m. for the century riders. We had dinner at the adjoined Elements restaurant and it was excellent food at a reasonable price. One complaint: The scent they were pumping in through the vents made me a little nauseous. Lay off the fake gardenia already! :)
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