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When I called with questions about my reservation the staff member was so nice! He made me even more excited to stay with you guys. Our room was a lot bigger than we thought it would be and we wished we could have stayed longer than just one night! The free breakfast was a HUGE plus for us and it tasted wonderful! The gentleman helping serve breakfast was also very nice to my spouse and I. Some of the decor or the carpet in our room seemed a little dated and had some issues but overall it was fine!
Clean rooms, good sized pool and spa, good meals. One single small cramped elevator, wicked hot inside the elevator.
I had to find a hotel quickly due to repairs going at home. This location was close, room was clean, the staff was great. They provide a light dinner as well as breakfast. Both meals were good.
Excellent location, very close to shopping, several restaurants (though the facility serves a wonderful breakfast and dinner), and the medical facility we were there to visit. Easy access to freeway. Definitely would stay again. Elevator is centrally located but far from the rooms on either end, which was a bit of a problem for my elderly mother.
Very friendly and helpful staff. Nice, comfortable rooms. Ample complimentary breakfast.
Clean, spacious, quiet, good food, great value, friendly staff, comfortable beds Nothing; perfect hotel stay.
Easily accessible and convenient to airport, shopping and ski areas (especially if you have a car). Friendly and helpful staff. Large rooms with WiFi included. Good breakfast. Immediate neighborhood a bit dreary.
I loved the breakfast, light dinner, coffee machine in lobby, good Wi-Fi, local shuttle. Great value. Rooms are spacious and comfortable. Didn't get to visit pool or fitness center, but I'm sure they're nice as well. Housekeeping was non existent. Stayed 3 nights and never had the trash emptied or linens exchanged.
It was an absolutely beautiful and amazing hotel. It's right in the city within walking distance of great places to have dinner and drinks.
Great hotel with a great staff. One of the best values in the country.
It was awesome. The staff went waaay above and beyond what was expected. Are you kidding me??? How about this....We couldn't stay forever???
Beautiful grounds and pool, Princess rooms, and very friendly attentive staff. Jack in hospitality greeted us, gave us great recommendations, and went above and beyond to make our stay welcoming and made us feel at home. Can't speak highly enough for the amaxing and genuine staff. Truely a luxury hotel with first class amenities. Only positive things to say.
We loved the elegant atmosphere and the professional staff. The spa area was especially nice. We thought the parking was hard to follow.
very good service, friendly staff, decorated beautifully for the holiday season. great location, close to everything. we did not find an in-room coffee maker, which we would expect for our junior suite.
The hotel was immaculate. The rooms were superb in size and furnishings. It was a very good value for such luxury. The grounds were also beautiful.
This guest did not leave comments about this hotel.
Location, parking Doors open to outside, dirty public spaces, poor breakfast
Clean and conveniently located. Better than expected.
I found hair on the towels before using them.
The location and the comfort of the rooms Yes there was black mold in my shower. The front desk clerks in the morning were condescending and rude.
Chick fil a 20 feet away The staff knocking on my room constantly bugging the hell out of me. When I have been working 70 days straight .Also I went down to have my remote control replaced and they kept on giving me more junk remote control can't they afford new ones.
Wifi is good Staff lady working at front desk in the morning is unwilling to help customer.
Very clean and quiet environment. I was on the backside of the hotel with the beautiful creek running. Close to shopping food and movies all in walking distance. Very friendly staff and community. Love it No
The room was disgusting. Dirty and full of hairs. When we told that to the reception they gave us new sheets and we ha to made the bed by ourselvs.. There is not even one good thing that I can said about this place. Totaly disgusting.
The room had two beds one had dirty sheets and dirt. Called to have them re fund my money and they told me i was a liar.
This guest did not leave comments about this hotel.
location is great mold in the bathroom and pillows were too soft
Price no phone, only 2 towels, didnt clean sheets or make beds all week. no shampoo or conditioner. no Kleenex, no cups, ac broken, windows didn't open. Worst hotel expierence ever.
there is nothing more to say holes in the wall filled with tobacco, broken down doors dreadful place
They are renovating the rooms. Hard wood floors were nice and over all a nice room for the money. Close to for options. Are room was very dusty. I assume from the construction going on in the next room and outside. When I asked for 2 more towels I got what seemed like the 3rd degree. The pool was also closed. The bathroom in our room didn't look to have been renovated at all.
When I went to check in they did not have the reservation in their system. We ended up with a different room type than the one booked through your website. We choose the hotel specifically because they had a sauna, and not only was the sauna closed down, the entire ammenties room was under construction. There was a lot of noise from "construction" during the first afternoon we were there.