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We were put in a room that was clearly not ready. There was no handle on the bathroom door and the curtains did not cover the window and you could see right into our room! I tried calling the front desk several times with no answer. In the morning when i told the front desk they just said"okay". There was no apology or compensation.
The hotel was great - clean, safe, nice rooms, decent breakfast. Perfect place for a quick stop while heading to Zion and Bryce Canyon the next day.
Didnt know that part of the hotel was under construction, inconvenient. They did comp a free room next stay but the time line is too short to be useful. See above