Loved the rooms. We stayed in Overwater Bungalow. Cozy and comfortable. Loved everything about it: Bed, Sofa, Terrace, Bathroom, amenities, access to the water. Amazing place! The service is ridiculous in the best sense. People are extremely friendly, always willing to assist and help with just about any request. Staff really elevates the experience. Some will even have those small spontaneous details that make the experience memorable. Loved the Thai Restaurant. It was the only restaurant we went to twice during our stay. It is just fantastic, both the food as well as the service. Beaches are just beautiful. Real paradise. I believe the hotel offers an exceptional service, so it is good value for the money. Transfer from the airport is one of the cheapest you will find in most high-end resorts in Maldives as well. We hope we can return in the future for wedding anniversary or similar. I think the positives outweigh the negatives.
Food and drinks are pricey, no doubt. Can this be changed? Maybe not. Extras can be pricey too, especially massages. I took a beginners surfing session and if you make it an hourly rate, for general public 100$/hr surfing session, including an awesome ride to the surf break on a nice boat may seem too expensive. I think it is not that expensive (not really a negative point, but something they could improve and get more clients if prices went down a bit). Surfing (or just trying) is just a lot of fun. Now, 200+ $ for 1hr massage session, this I think is too expensive. Other extras were just too outrageous I don't even remember the numbers (swimming with whale shark, charged as a trip to the moon).
And lastly, I think prices should be listed with the 10% service + 12% GST already included (this applies to everything: food, beverages, activities).