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I recently stayed at this hotel while on business in Ningbo. It is chic and the luxury rooms make you feel like a multi-millionaire. The staff are very pleasant and there are a number of Europeans working at the hotel. The spa treatment was a little pricey but worth every penny. Breakfast is a massive buffet that suits both western and Chinese tastes. I am heading back to Ningbo this week and will book this hotel without hesitation. There is a huge shopping mall next to the hotel and it is well located...close to the train station if you are coming from Shanghai.
The bed was very comfortable, the staff was excellent! not ideal because must take taxi to train, airport, etc, but still not too far (about 15 minutes) and I will stay again.
Nice rooms, friendly English-speakin staff
Good staff It was a nasty surprise at check in to find that in spite of having a confirmed reservation the Hotel was charging $60 more for the three days. After haggling I got to pay $30 more. The hotel should honour the rates at which booking.com sells the rooms.
top class service, my trousers was broken and room service fix them at 30 minutes