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Location was great, the room was clean and nice, and the staff was great. Slow wifi.
Great service from the moment we walked in at the front desk to when we checked out. Everyone was super friendly, very accommodating and warm. Our room was really nice and a great price too. Just what we needed after a long drive from Torres del Paine. The breakfast was great both mornings, one being super early when being picked up for the all day King Penguin tour. We ate out in town our first night in, but had dinner the second night in your restaurant. It was an amazing meal, along with great wine! If I'm ever down to Punta Arenas again, I will stay there. If anyone I know is visiting there, I will recommend Hotel Rey Don Felipe in a heartbeat. Thanks for the lovely stay!
The Best Western Finis Terrae is a nice hotel that's right in the middle of town. Check in was normal as we arrived on an early flight and our room was not ready, the desk held our luggage for us so we could walk around town a little bit. Some of the guys at the desk spoke English. We got back around noon and checked in to a spacious room with a sit ting area, safe, wifi, and an ok sized bathroom that had a tub. Breakfast was included and consisted of fruits, eggs, bacon, breads, some pastries, coffee and juice. The view from the restaurant was very nice as its on the 6th floor and not many buildings obscure is view. The hotel is right in the middle of evening within close proximity of restaurants, money exchange, supermarkets, laundry, stores and tourist sites (all of which we used). Check out was also smooth and they held our luggage again as we didn't have to check in for our cruise until late afternoon so we could go do additional site seeing and shopping. The TV was a little fuzzy at times, the desk didn't tell us we needed a safe key so I had to walk back downstairs to get it but these are minor inconveniences.
The location is great, you can walk to most of what you would want to see and do in PA. Hotel is very nice, very comfortable. Staff were excellent. We had to leave for a flight at 4 am and they made sure breakfast was available for us.