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Good location, courteous staff, comfortable room,good complimentary breakfast.
Check in was easy. Check out was easy. Bathroom too small Too few towels Refrigerator not cold enough Swimming Pool and Hot Tub were murky Too few handicap parking spaces Confusing entrance from main road Had to travel down from 3rd floor to lobby for ice
new well kept & friendly no
Hotel was clean and appropriately apportioned. Staff was awesome, friendly and accommodating. Housekeeping staff helped me get into my room (when they confirmed it was my room) when my hands were full... All around great service. Nothing was bad. They rocked.
beds are very comfortable. rooms are clean. staff was friendly room was hot
Very welcoming and helpful staff. The room was excellent - clean, spacious, lots of towels etc Our room overlooked the car park of the Holiday Inn, next door. On two consecutive mornings at 6.45 and 7am the coaches/buses collecting their tour parties parked up outside with their engines running. We commented to reception at the Hampton who did say they would contact the Hampton - I think they did but on the second morning we had the same problem. I suggest you ask for a room on the other side of the hotel and you woudn't then be woken by the noise.
Comfortable beds and pillows! Rooms are dark and quiet at night. Friendly staff, helpful concierge!
Clean Comfortable Continental Breakfast Close to slopes Friendly Staff TV, mini fridge and microwave in room We only stayed one night, we chose this after looking at reviews because it was the cheapest hotel that seemed decent. Booked a room for my boyfriend and I, the room had 2 full beds instead of a queen. We decided to share one bed and it wasn't an issue.
The service was great as we were upgraded due to a suite and found it to be wonderful and will probably book there again as we are frequently in the area
Traveling with my parents who have limited mobility, I requested two rooms on the ground floor as there are no elevators. My request was granted. The two rooms on the ground floor were not adjacent. According to the staff, the room adjacent to each room was a suite and not in the same price category. Rooms were clean and comfortable. Variety of breakfast items. to please a variety of needs and tastes, even soy milk.
The hotel looked nice & the staff was pleasant. We arrived on a Friday & booked for 2 nights. We were there to attend a nearby wedding. About 10:00 PM bus loads of teenagers arrived. There was no supervision & they were totally out of control. They were above us & next to us. The extreme noise & throwing things went on all night long. We couldn't sleep at all. The front desk was called several times for security But no one arrived. We checked out & received a refund thanks to the help of Kayak. We were able to get another room where the wedding was being held & all is good.
a couple of buses of young 20 somethings arrived late friday nite and continued to party and be very loud alll night long. there was supposedly extra security on to handle them, but nothing was done!!! other members of the weddingd party we were attending checked out and got a refund!
It was comfortable and staff was very nice
We are vegetarians. My son was looking forward to eating warm pancakes as the sites suggest they have pancakes for breakfast. Since we are vegetarians we cannot or do not eat any other hot items on the breakfast. Apparently they alternate between pancakes and French toast for breakfast. To me and my husband, it really does not matter; we can just eat the bread toast and be happy with it. We requested the breakfast coordinator to make just 2 pancakes for my son since he could not eat French Toast (made up of eggs) but to my surprise she refused. WHICH HOTEL wants to refuse making 2 pancakes for a kid? Is that what Holiday Inn is all about?? We paid for the breakfast and my son makes sure he checks that the hotel provides pancakes in the breakfast at this hotel. No amount of comfort and cleanliness matters when the KIDS are not happy.
Amazing staff went the extra mile to make sure I was satisfied.
Clean and comfortable, good staff.Nice indoor pool and weight room. Breakfast ends kind of early on Sunday. Noisy local drunks in next room partying until 5am.
Free included breakfast Free included wifi Microwave Fridge Could use in room safe