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Gute Lage, zuvorkommendes Personal, komfortable Zimmer, gutes Frühstück.
Das Einchecken war einfach. Das Auschecken war einfach. Das Bad war zu klein Zu wenige Handtücher Kühlschrank nicht kalt genug Swimming Pool und Whirlpool waren sehr trüb Zu wenige behindertengerechte Parkplätze verwirrender Eingang von der Haupsraße musse für Eis von der 3. Etage in die Lobby fahren
The hotel looked nice & the staff was pleasant. We arrived on a Friday & booked for 2 nights. We were there to attend a nearby wedding. About 10:00 PM bus loads of teenagers arrived. There was no supervision & they were totally out of control. They were above us & next to us. The extreme noise & throwing things went on all night long. We couldn't sleep at all. The front desk was called several times for security But no one arrived. We checked out & received a refund thanks to the help of Kayak. We were able to get another room where the wedding was being held & all is good.
Traveling with my parents who have limited mobility, I requested two rooms on the ground floor as there are no elevators. My request was granted. The two rooms on the ground floor were not adjacent. According to the staff, the room adjacent to each room was a suite and not in the same price category. Rooms were clean and comfortable. Variety of breakfast items. to please a variety of needs and tastes, even soy milk.
The service was great as we were upgraded due to a suite and found it to be wonderful and will probably book there again as we are frequently in the area
Clean and comfortable, good staff.Nice indoor pool and weight room. Breakfast ends kind of early on Sunday. Noisy local drunks in next room partying until 5am.
We are vegetarians. My son was looking forward to eating warm pancakes as the sites suggest they have pancakes for breakfast. Since we are vegetarians we cannot or do not eat any other hot items on the breakfast. Apparently they alternate between pancakes and French toast for breakfast. To me and my husband, it really does not matter; we can just eat the bread toast and be happy with it. We requested the breakfast coordinator to make just 2 pancakes for my son since he could not eat French Toast (made up of eggs) but to my surprise she refused. WHICH HOTEL wants to refuse making 2 pancakes for a kid? Is that what Holiday Inn is all about?? We paid for the breakfast and my son makes sure he checks that the hotel provides pancakes in the breakfast at this hotel. No amount of comfort and cleanliness matters when the KIDS are not happy.
Amazing staff went the extra mile to make sure I was satisfied.
Reasonable prices The outside door and AC were not insulated and room was getting really cold at night
The continental breakfast was good. Beds were comfortable. I usually stay at a place of this quality for a guys weekend away with my brother to Killington. I don't expect much. Just a place to crash for the night. After a long day of riding at the mountain, our smoke detector started going off in the middle of the night, indicating that there was an issue with gas in the room. The phone didn't work so I couldn't call the front desk for help. after I went down there and got the manager up to the room, he just pulled the battery out and left without offering to get us a different room. I had to crack the balcony door open to make sure we had ventilation so we weren't breathing in harmful gases. The next day, I waited at the front for 10 minutes to check out and they refused to offer to compensate us in any way for the bad experience. Also, the bathroom was really small and the dining area was really tight with barely enough room to walk around the other guests. First time staying here, and it will be the last.
Dirty Restroom and bed.