Hotels in Suzhou

Only stayed for one night. Clean, comfortable, and cheap. Front desk staff was awesome. Overall service was great, but room service and dining...well see what I didn't like. Location was okay. Room service was abysmal. Asian portion of the menu was unavailable because the the Chinese cooks left early. WHAT? Not mention the staff didn't know what menu to was available at the correct time either. Not something you expect from a "5-star" hotel, and not something you want to deal with, after a very long work week.

quality of hotel its remoteness from the town centre

The beautiful and utterly uncrowded lake - it was really nice to walk outside and the air quality was stunning! No huge dislikes - the staff seemed not quite right for the hotel, not always very well informed... but they were very nice and had a good attitude - perhaps they just need a bit more training in behaving like representatives of such a fine hotel