Staff are generally excellent; Hillary at Anchor Point restaurant was a particular stand-out. The food and decor in the restaurant were also very good. The hotel's obvious great selling point is its location, and the view from the lounge and roof-deck. Well worth paying the premium for a water-view room!
The room itself was a bit cluttered with cutesy furnishings that were entertaining but not terribly functional. There was no real closet. Who cares, though, when you step out onto the balcony and see those waves crashing into the shore.