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The hotel is confidently located near campus but just far enough away to avoid the heavy traffic. Front desk staff were very friendly, polite and helpful. All of the fixtures are pretty dated. The A/C unit was extremely noisy and all the common areas look to be very old.
We left hotel at 10 pm because I had a heart attack, my wife came back to the hotel at 5:30am to pick up our luggage and drop of the key. I ended up having a stint up in my heart at 7:30 am. Due tue my emergency surgery at eastern Alabama medical Ctr that evening we would like the hotel to give us a complimentary night stay if possible
Staff was very helpful. My vehicle had picked up a nail and the staff did assist in arranging for contacting a local tire repair shop. Breakfast Telephone did not work so it was imposible to get wake up call. Air conditioning unit was quite loud.
Came in for basketball camp had a great stay The concrete around pool needs to be resurfaced. The pebbles are hard to walk on around the poil
Everyone was very friendly and helpful and the accommodations were great. A bit pricey, but still a decent value.
The maid was very friendly. This was a poor attempt to be a luxury hotel. Neither the iron nor the ironing board worked. We asked for a new iron and one was sent to the room. The cord on the hair dryer was about 10 inches long so that you had to press your head against the wall to use it. The only plug was by the door so if someone came into the bath the door hit you in the head. Sunday morning we ran out of hot water! Not fun. Overpriced at any price.
The staff is incredible! They are always great and friendly and helpful. I have stayed there lots of times before. It continues to be a good experience. They really need to rethink their restaurant menu. Way too gourmet and I think people want traditional items for dinner. There is a steak place called Hamiltons three blocks from the hotel that has great food and they offer a nice choice of steaks, seafood and also burgers and salads. The hotel used to have delicious Italian food. Guests at the hotel don't want to have to leave at night because they can't find decent entrees on the menu. So that my only negative comment. My family all agree.