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Excellent customer service, clean, comfortable, good room service, modern, over all a great experience. I do wish they had a trash can in the bathroom though.
some of the staff entered our room and stole money and credit cards. staff didn't seem to care.
Customer service was great . my stay was peaceful and happy
Check-in is at 3. I got there at 3:15 and was told to wait due to a shift change. I waited 30min. One of the front desk individuals kindly went up to confirm the room was ready. I'm not sure what they were confirming though because the only thing about my room that was ready was that the bed was made. There were no clean towels and the bathroom was not clean. When I tried to call down to the front desk to ask for a towel, there was no answer. At a cheap price I expected dingy/outdated and subpar service. I didn't expect an unclean room. Especially not one that was "checked" by the front desk.