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Unser Balkon war riesig mit einem herrlichen Ausblick auf den Strand. Es war das Zimmer Nr. 5015 . Jeder war so freundlich und das Hotel war sehr sauber. Wir werden wieder dort übernachten! Überhaupt keine negativen Kommentare über das Hotel .
Die Nähe zum Strand und lokale Annehmlichkeiten. Wir fanden keine Schuld.
The staff was nice and the location was great. The breakfast was great as well. Bathroom was moldy and rusty. The carpet was stained. There wasn't significant disrepair but general disrepair was everywhere. In general it wasn't bad just not up to HGI standards.
I like the fact that it is right on the beach and we can hear the waves with our balcony door open. The hotel is clean and the staff is good about helping the guests. We have been to this beach and this particular hotel several times. It generally has the best value for a beach front room that is in a decent hotel. They don't have a complimentary breakfast. You can either pay for their breakfast bar or go down the road a bit to get breakfast. The beds are adjustable for firmness but I have trouble personally finding them comfortable. Our first night one of the air bladders in the bed was broken and we were so tired we didn't bother reporting it until the next morning. They did move us into another room for the duration of our stay as quickly as they could though.
The view of the beach was very nice. We enjoyed the balcony and ocean view. The staff was very friendly and accommodating when we decided to stay an extra day. The atmosphere in the lobby was inviting with fresh water and coffee. The warm breakfast also included omelets or French toast made fresh. The only suggestion for improvement I would add would be to extend the beach chair/umbrella rental time. We rented the chairs for two days (Friday and Saturday) and we weren't ready to leave the beach at 5pm when the workers started removing the cushions and umbrellas.
The beds, the location and amenities. staff was nice
Cleanliness of the room. Staff was nice and helpful. Construction on the property next went on too late into Friday night making it difficult to sleep.
The staff was wonderful, from the desk clerks to the cook staff. Never heard the word "no". very accomodating. Next time will book direct. Using kayak was a nightmare
Great pool. Easy access to beach Didn't have Internet and couldn't find my reservations then Billed my credit card twice.
Great spot to relax and enjoy the gulf coast at the coast. accommodations are more than adequate with great staff and pool, with easy beach access get to gulf coast and experience a great time, our second year here the only drawback was the noisy carts being used by the staff early and late in the day.. need some rubber tires, not plastic on the tile floor bring your own umbrella and chair as rental is high
Loved the staff and hotel! All aspects of it! People saving seats around the pool and not being there all day. Elevator was slow but we enjoyed and used the stairs.
The proximity to the beach was great! Room was small but everything seemed new or newer. Well..The proximity of the beach greatly diminishes when they lock all the outside doors. The front door was the only one open. When I asked the attendant, he got rude and told me they had noise complaints so they locked all the doors. Wouldnt you just stop the noise instead? And the AC unit was way over its head in the room. Kinda worked...sorta.
Hotel was conveniently located My wife and I had to leave the night we were scheduled to stay around 9:30pm to get home to our 15 month old who had a bacterial infection. So we were not able to stay the night. The hotel told me to call expedia who "approved" the refund. The front desk person advised me I would then have to call back and speak to the GM to talk refund. Mr Bolin informed me I could not even get a partial refund because they could not book out the room to their sold out hotel. In case of emergency do not expect any "understanding" from Mr. Bolin. 3 important things I have learned from this: 1. Each Choice Hotel is independently owned and operated so a refund of some sort could of been given. 2. Sleep INN in Orange Beach values their $220 more than genuine understanding of the situation and my son's health. 3. I will never stay at a Choice Family Hotel on my dime again. I will tell all my friends this story and recommend the Hampton Inn conveniently located next door. Hope your "policy" was worth the lost business.
Location was perfect, right on the beach, comfortable bed, nice views, friendly staff. Very small bathroom, shower not really clean, my hallway smelled terrible. Like poop. I was on the 3rd floor. At night time when we were sleep my husband & I smelled poop.