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The staff was wonderful, from the desk clerks to the cook staff. Never heard the word "no". very accomodating. Next time will book direct. Using kayak was a nightmare
The beds, the location and amenities. staff was nice
Cleanliness of the room. Staff was nice and helpful. Construction on the property next went on too late into Friday night making it difficult to sleep.
Location on the beach-undeveloped lots on either side so their beach area was uncrowded/Hampton Inn guests only. Complementary breakfast was convenient with a variety of hot and cold food choices. Large indoor/outdoor pool area. Only two elevators, and no stairs to the lobby area. If you took the stairs, you exited into the parking garage.
The view of the beach was very nice. We enjoyed the balcony and ocean view. The staff was very friendly and accommodating when we decided to stay an extra day. The atmosphere in the lobby was inviting with fresh water and coffee. The warm breakfast also included omelets or French toast made fresh. The only suggestion for improvement I would add would be to extend the beach chair/umbrella rental time. We rented the chairs for two days (Friday and Saturday) and we weren't ready to leave the beach at 5pm when the workers started removing the cushions and umbrellas.
The staff was nice and the location was great. The breakfast was great as well. Bathroom was moldy and rusty. The carpet was stained. There wasn't significant disrepair but general disrepair was everywhere. In general it wasn't bad just not up to HGI standards.
I like the fact that it is right on the beach and we can hear the waves with our balcony door open. The hotel is clean and the staff is good about helping the guests. We have been to this beach and this particular hotel several times. It generally has the best value for a beach front room that is in a decent hotel. They don't have a complimentary breakfast. You can either pay for their breakfast bar or go down the road a bit to get breakfast. The beds are adjustable for firmness but I have trouble personally finding them comfortable. Our first night one of the air bladders in the bed was broken and we were so tired we didn't bother reporting it until the next morning. They did move us into another room for the duration of our stay as quickly as they could though.
The location is great. The breakfast there was great at $9.99. The room was clean, plenty of space and a Kuerig Coffeemaker.
Good location and beach access. Random room cleaning. The WIFI sucks big time. Plus they have blocked any outside signals. Want to send a text or email without paying them $5 a day, nope. Better go out to the street.
Loved the staff and hotel! All aspects of it! People saving seats around the pool and not being there all day. Elevator was slow but we enjoyed and used the stairs.
Great spot to relax and enjoy the gulf coast at the coast. accommodations are more than adequate with great staff and pool, with easy beach access get to gulf coast and experience a great time, our second year here the only drawback was the noisy carts being used by the staff early and late in the day.. need some rubber tires, not plastic on the tile floor bring your own umbrella and chair as rental is high
Great pool. Easy access to beach Didn't have Internet and couldn't find my reservations then Billed my credit card twice.
The staff was very friendly. Right on the beach. Close to everything. Continental breakfast was very good. Room could have been a little cleaner but not too bad.