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Fantastic hotel with great staff and great room !! AAAA+++++
The staff were very friendly and helpful and I was especially impressed with Rosie Shanks and her cheerful and friendly manner and attention to customer service . I booked on the internet and was dissappointed to find I had been booked at Dunedin city hotel when I though I had booked into southern cross . ,however staff were very good and facilitated a change without any fuss which I really appreciated and also forwarded on my umbrella later . Internet costs should be made more clear i.e a card on the desk in the room.I didn't realise the costs when i logged on .
Close to shops and very central for walking around the city. The staff were all very friendly and helpful. We had a lovely weekend and would stay again. No.
Accesability, rooms were lovely I asked for a room with 1 king size bed, i got a room with 2.
We recently traveled to Austrailia and Mew Zealand and Scenic Hotel was our favorite! Good value ! Greatt location, helpful staff, super nice rooms- clean and cozy bedding! Loved it! Nothing! It was all good!
Staff were extremely pleasant and helpful. Very clean room The walls do not seem to be very soundproof at all. It was the worst of the five hotels we stayed in on our recent trip. We could hear what the people were saying next door to us.
Very close to the main shopping centre.Value for money. Parking for cars was very limited
Was beautifully warm, lovely and clean. Will be back to stay again The parking facilities are atrocious (or should I say the lack of parking)
helpfull staff in showing us where to go. They appeared to have a good know how of Dundedin The bath was very slipery and there were no rails to hold on to. Especially getting out of the bath as the floor was lower compared to the bath basis
Our room was spacious and clean and ideal for just a place to sleep overnight. The staff were helpful with advice re things to do Our room was obviously ready for refurbishment, decidedly battered and tired
Really good value for money. Excellent location - very close to Fortune Theatre which was the reason for our trip We booked for dinner at 6.30pm and asked at the time of booking whether there would be any problem, as we were due at theatre for 7.30pm show. Also told waitress when arriving at restaurant at exactly 6.30. However, had to wait 40 minutes for our meals, and then had to rush to eat them in 10 minutes.Nice food - but rush spoiled it.
It was close to town. Good food from restaurant. Friendly staff and good view of town Mini bar didn't have a lot of variety and was very pricey.
Comfortable, clean and warm. ood views and very handy to city restaurants and shops etc.
good service and hospitality.great meals.location great but too many hills.bar service average.
The decor, cleanliness, location and the staff were wonderful we only stayed one night I could happily stay for a week Not at all.
The location is excellent being within walking distance of shops and restaurants. Very convenient. The laundry machine is a combined washer and dryer in one unit. It only does a very small load and this very small load takes hours to dry properly.
This is a very new and well-furnished facility. It is convenient to downtown and the university/hospital. The owners are on-site and very helpful. We thoroughly our stay in this lovely inn. None
We were welcome warmly and shown to our room, every where I looked the place was clean and tidy. In fact I noted the hotel manage manicuring the buxus hedging with a pair of scissors... that sort of attention to detail shows a clear pride in their establishment. That we did not have time to stay longer and enjoy the facilities.
shopped, saw a movie, checked a restaurant, went walking, went to the casino no
The staff were very friendly and helpful The hotel itself was quite nice but its location seems to be in the poorer end of town with a long walk to anything that might have been worth seeing in Dunedin?
Very good quality of room, hotel, and service including parking service. Nothing
We came to go to the casino and we liked the location of the hotel and atmosphere at the casino. Just like the Chch casino used to be before all of the changes. No
With the exception of one of your staff, the staff were excellent. I use a wheelchair and because the hotel is not all the amenities arew accessable, the staff were very helpful, especially the doorman. However, a dark haired young woman on reception expected me to breakfast alone and away from other conference delegates because the breakfast venue was not accessable for people in wheelchairs. She made me feel embarrassed, undervalued and definitely not included. The poor access for people in wheelchairs.
Good location right in the centre of town. Poor service by reception staff. Casino attached to hotel.
Staff attitude towards their guests The lack of ability to use the stairs when going up to upper floorsLeft a feedback form in the bedroom
Friendly staff and casino
nice cosy, warm room ,nicely furnished, good size, comfort bed, centraly located, nice and helpful staf.