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The beach was nice when they raked the seaweed. The resort could use some major renovations. The food was terrible even the food in on-resort restaurants that require reservations. Most of the activities and shows at the resort were themed or focused on another culture, which was odd, since we were on the culture-rich island of the Bahamas. We weren't comfortable and definitely didn't leave feeling relaxed. If you can stay somewhere else, DO IT.
The pools and the ferry to the beach. Nice location peaceful and pleasant. Need the government to do something about the ferry arrivals area and tidy up the taxis. Gives a shocking impression and makes Grand Bahamas look like a third world country. It is the businesses that need better support! The regimentation of your agents. Some people like to make a decision on how to get to and leave the island without being forced into psckages that don't work. The boat from Fort Lauderdale is particularly bad.
Pelican Bay Hotel is ideally located beside the Lucaya Market with many excellent restaurants and souvenir shops. The best rooms are the king suites on the fourth floor with a sea view. Hotel guests are given a pass for the water taxi to Taino Beach. The beautiful beach is a five minute walk away. We were at this hotel for two weeks. On the majority of mornings, the buffet breakfast was very good with fresh fruit salad and custom omelets and various breads, etc. However, on the days that Liz was not supervising, both the service and food were extremely limited.
View from 9th floor ocean view room was beautiful. Resort is quite big and didn't feel overcrowded. Staff was super friendly and helpful. Additional perks (complementary snack and drinks each evening) for guests staying on 9th and 10th floor we're great and increased feel of luxury.
The room was large and airy. Well appointed. Terrace was large and had nice views of ocean and land. Staff was friendly and helpfull, attentive. Good value. Bathroom needs updating. After a heavy storm water was coming in through the ceiling light in the shower. Not good. Otherwise, the room was great.
then who cares about the others the mattresses of the beds and the staff of the reception needs training.