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Beautiful property. Rug was wet most liekey due to leak from rain.
Location, beach, pool The taxes and fees are astronomical. Room tax, VAT, electricity surcharge, resort fee, service fee and additional fees!! The fees/taxes almost are as much as the room rate for the two of us.
Location Shortage of staff at the front desk.
really nice hotel I will recommend it to family and friends just wish it was a little more things to do while there Rooms are really small
location. Beach is fantastic Rooms,beds,fixtures,cleanliness overall.
Location The food is terrible. Everything has the same taste: chicken, spinach, rice, everything. The drinks are made with bad ingredients. The activities are so-so......
The grounds were very nice and the staff was wonderful. The food was okay. While there was variety, I did not like the seasoning much.
Friendly staff members. Wrist bands aren't at all comfortable.
The location, the staff, the food and drink choices (including cappucinos) free sports activities (water and land, plenty of lounge chairs by pool and beach, and the 15-20 minute taxi ride from the airport.
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the beach The rooms were dirty, even after house cleaning would clean. The food was nasty.2 out of 4 days we had cold showers. I have an autoimmune disease and can't allow my hands to get cold. My hands turned white and numb after my shower,I had to blow dry them!!
Entarteinment is great, location is amazing food is good. The room are outdated. Kids club need more organized activities
They tried their best to entertain their guests - the staffs were very cordial. The room - definitely need to update
This is a great all inclusive resort. There is lot's of entertainment, lot's of good food. The rooms are very nice. Housekeeping was spectacular. In passing, all staff smiled and acknowledged us asking how we were doing. I recommend this resort to all.
We were happy with everything. got all that we expected. Stayed in the 'privileged view' area. The food in the common meal area was OK, the special restaurants that came with our week stay were pretty good - Chinese, Italian and 5 course w/ steak. Our review is good, you get what the price allows. Shocked to read some very negative reviews. I don't think that we were just lucky, just relax and have a good time. Maybe the nightly shows could include some comedy.
Beautiful location and that staff kept you entertained. Food was mediocre
The pools and the ferry to the beach. Nice location peaceful and pleasant. Need the government to do something about the ferry arrivals area and tidy up the taxis. Gives a shocking impression and makes Grand Bahamas look like a third world country. It is the businesses that need better support! The regimentation of your agents. Some people like to make a decision on how to get to and leave the island without being forced into psckages that don't work. The boat from Fort Lauderdale is particularly bad.
Pelican Bay Hotel is ideally located beside the Lucaya Market with many excellent restaurants and souvenir shops. The best rooms are the king suites on the fourth floor with a sea view. Hotel guests are given a pass for the water taxi to Taino Beach. The beautiful beach is a five minute walk away. We were at this hotel for two weeks. On the majority of mornings, the buffet breakfast was very good with fresh fruit salad and custom omelets and various breads, etc. However, on the days that Liz was not supervising, both the service and food were extremely limited.