Friendly staff, cleanless of the rooms, air condition, close to Kruger Park none
The staff are very helpful, caring and trying very hard to please guests. In general very clean. Close to the Kruger Park (15 minutes drive). Nice room, comfortable bed etc. We're not sure who gave this hotel 4 stars. There was not enough hot water to fill even half of the Jacuzzi (which was the main reason for us choosing the "luxury" room). When 1 or 2 guest in other rooms have a shower before you, expect to shower in cold water. One must make sure to take alone winter woolies or sleepers, as floor in room is beautify tiled, not carpeted. Rooms should be more insulated so the noise from the kitchen or other guest do not disturb.
Did not like the stay Noisy, doors slamming, non-private and definitely not luxury.
Very big room
The accommodation was satisfactory, loved the free car wash and the friendly staff. The bathroom had a long black hair in it but in saying that, there was a very quick turnaround on the room due to the world cup and the number of bookings.
Manager was waiting for me until I arrived late the night. Staff very friendly and good.
Clean, comfortable, people are welcoming,
The Hotel was a place were we could relax with no noise. No, for a four star hotel everything was ok.
Convenient The staff were too busy worrying about their evening event to bother with the guests. I was chased 5 times for details of my credit card. I had stayed there twice before but it made no difference. The credit card confirmation form they sent atteched to an e-mail would not open I replied but still got 2 phone calls
Welcome at the gate and reception. Friendly staff. Lay out and atmosphere - out of this world, very accommodating Nothing at all - loved every minute will be back for sure. My companion's been going for many years and is still impressed
The resort is magnificent and the staff very helpful and friendly. Price is very reasonable.
The room was very spacious and beautiful. Loved the attached private garden. Staff were very pleasant and helpful and the menu was delicious. The lighting in the lounge area was poor and not conducive to reading. We had to get some extra light bulbs and I had even requested an extra lamp. Good lighting would have been nice but not a deal-breaker.