I stayed 3 perfect nights at this hotel in Aug. 2009. The properity is beautiful with well maintained grounds lots of flowering plants and a wonderful pool. The rooms are spacious and attractive however we spent most of our time outside and we loved that the kitchen area was pool side ! The staff is outstanding and while eveyone is friendly and nice, the manager goes out of her way to make sure you have a pleasant stay. She gave us advice about taxi service, banking, eating out, the best beaches and local activities. If you want to plan a day trip, she has excellent local knowledge and resources. She even asked her Mother about a beach we were interested in visiting ! I consider myself well traveled and I have never encountered anyone as engaging and helpful as she is. This hotel is located a short taxi ride to the dark sand beaches of Jaco and Hurradura. We liked being away from the noise and traffic of the beach, yet we could be there in minutes. I honestly can not wait to go bac...
We had a great time in Costa Rica, especially because of this hotel! Its very quiet, peaceful, and clean. Its very quaint, you feel like you are right at home in the middle of the jungle. Service was excellant, staff is very friendly and helpful. They helped us plan all of our tours. We will stay here again!
Remarkable staff. Amazing natural surrounding. Great quality services. Hotel fit for both a romantic break and a nice family vacation.
I highly recommend this hotel! Staff was excellent, service was superb, view and ecosystem was to due for!
Service and property were top of the line. Absolutely would go back.
I recommend this hotel in Costa Rica is awesome service
We stayed there 4 nights. Very good location, right on the beach, nice clean rooms, quiet and safe. Very good food (breakfeasts) .Very good place for couples or families. Refrigirator would be a plus...
It's very resort-y. Lots of families and large groups of people. It felt hectic and not very relaxing to me. The room seemed to have paper-thin walls; my neighbors returned to their room (very drunk) at 2am and I heard every word of their conversation. The beach is gorgeous and the water is calmer here than in other places. The hotel is within walking distance to many things.
The staff accomodated another person in our room for no extra charge. The room was clean and they also had some television channels that were in English. Exchanging money at the hotel was cheaper than at the airports or anywhere else. We were glad we stayed at the Best Western on the beach in Jaco. Everyone in the hotel and around the area spoke very good English.
Wonderful all inclusive hotel , clean, friendly staff, great breakfasts, clean pool, love the ocean and beach out the back door, will be back!
This hotel has a great ambience. The staff is really friendly and helpful, there's activities all day long for all ages, the food in the restaurant is great (100% costa rican food) plus it's always awesome to stay at a hotel with beach front. Impossible to not have a good time.
I bought this 6 months ago so I had a good promotion
The service is good. There is a little club on the beach to have a good time at. Rooms were clean. Had 2 queen beds. Would recommend it to anyone staying in Jaco.
On checkin, we were informed our reservation was cancelled by telephone! They had his name, but no e-mails,etc. This was reserved through travel website and pre-paid. Manager got us adjoining inferior rooms. Will always refuse hotel services and question travel website as a booking service if their clients can be treated as such. Manager gave me a written letter which can be forwarded. Had to obtain a in room safe key for a additional $3.00. This appeared to be a common key? We felt that it would be dangerous to leave valuables as sliding outside door wouldn't latch! Boo, Bah, Humbug!!!!!!!!!!!!!!!!!!!
The hotel was well equipped with A/C, hot water showers and a fine swimming pool. The rooms were clean and the staff very friendly and daily maid service. Cable news service was offered in English which turned out to not be the case in Tambor at the Barcelo. [Jaco is more oriented to the US and Europeans, unlike Tambor which is a hot spot for Mexicans, Europeans, and SA.We never heard spoken English in Tambor. It also seems very isolated] Back to the BW in Jaco: The restaurant had a beautiful Sunday brunch, and each night a different special was offered. The daily breakfast was excellent. The CHEF really knows how to cook fish. The vegetables were perfectly done. The beach is clean and a lifeguard is on all day. If you needed a cab or a one day tour w/ Grayline, the concierge was very helpful setting everything up. I would recommend this hotel very highly by Costa Rica standards. I would recommend to the management that they seriously consider replacing the mattresses and p...
the service was great, very friendly people and good food