Hotels in Nuevo Vallarta

This resort is one of a kind. We have recently traveled to Hawaii and Mexico and I thought I was going to dislike Mexico. After our stay at the Grand Velas, my mind was changed quickly. This resort is stunning and clean. The staff became our friends and waited on as if we were royalty. Our room was luxurious with a fabulous view of the ocean. The pool was beautiful and always clean...with restaurants and bars at your fingertip. Often we would not make it inside to eat because our poolside waiter Miguel was amazing and we had no need to ever leave our lounge chairs....except to take our delicious drinks into the pool for a dip and/or partake in a water aerobics class. The food in all of the restaurants was divine. I even enjoyed sushi by the pool one day for lunch. We never left the resort because we were there for sun and relaxation. The room service is like no other. They bring in your own table and either put it on your balcony or in your room and we would always do that for breakfa...

This resort was a revelation. I booked based purely on online recommendations and as usual they were not wrong. We did the 'all inclusive' which paid off because the on site restaurants are excellent (especially the French restaurant). Overall service was the best I've ever experienced - and that includes Aman and Four Seasons properties. The spa is also highly recommended.

Beautiful resort, very private, with excellent service, and great food. You get the feeling of being pamoered the whole time you are there. The staff is there to make sure you have everything you need to relax and enjoy. Great restaurant choices, as well as a wonderful buffet by the beach.

This was our second stay at Gran Velas and we loved it again. The grounds are beautiful, the heated infinity pool with swim up bar is amazing at sunset. The staff are funny, courteous and prompt. Service at the pool, beach or anywhere! Great food (we ate at all 3 restaurants), not stingy on drinks or only offering bottom shelf liquor, super friendly staff, great rooms--you even get a massage when you check in instead of standing in line!

This is a superb facility. Spacious, beautifully decorated rooms, lobby, all other facilities. The staff was the best we ever experienced. The service was superb! The only thing which would not make this a five-star facility was the food. It would rate a very good, but not an excellent. A couple of tips for getting to the facility: Tukari will try to provide you, through the travel website, with limo service from and to the airport. Taxis are plentiful and cheaper, plus you won't have to try to coordinate your return with them. There are plenty of taxis at the hotel. Inside the airport is a circus with all the people trying to sell you something, time-shares, tours, whatever. Ignore all of them. Go outside and just get a taxi. But ask the driver first what the price will be.

We loved our stay at the Grand Velas and plan to go back there again. The property is so clean and elegant and it sits on a beautiful beach that you can see from almost any angle in the hotel. As an all-inclusive resort, you have your choice of four or five restaurants from Italian, French, Mexican and American. The pool was sublime -- but you need to reserve your lounge chairs early in the morning. The food was surprisingly good and the wait staff friendly. The concierge was not as helpful as we would have liked - we wanted to dine one night outside of the hotel and had to research our own restaurants and it took the concierge forever to make a reservation for us. That is why we gave the staff four stars instead of five. Overall it was a beautiful, quiet and elegant hotel -- only 20 minutes from Puerto Vallarta and from other quaint towns in the hills.

If your well-being and health are a priority for having a great time while in Mexico, this is the place for you. I ate and drank everything I wanted without getting sick. From what I was told, even the tap water in the hotel rooms are purified - and I believe them, as I accidentally brushed my teeth with it once. The staff is courteous and helpful, and treat you like a million bucks. The food is wonderful - especially the buffet overlooking the water. The grounds are pristine, the spa is fabulous, and the pool is fantastic. But my favorite part of this hotel is the open lobby: a huge thatched vaulted ceiling, with beautiful plants and trees and breezes. This hotel isn't the cheapest place to stay, but is worth EVERY penny. Will definitely stay there again.